Blank Street
Shift Lead
Wellesley, MA · Part-time
No sponsorship$15k-$25kDetected 2 days ago
SparkCustomer SupportCommunicationAdaptability
About the role
- From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable.
- It all starts with our people and their commitment to make magic happen each and every day.
- This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha.
Responsibilities
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base
Requirements
- Experience in the customer service or hospitality industry
- 18+ years of age
- Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Compensation
- $15k-$25k
Benefits
- Tenure based paid time off
- Commuter benefits
- Maintains Local Department of Health standards at all times
- Weekend and holiday availability preferred
Company info
- A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
Visa & Work Authorization
- You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authoriz
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This listing is sourced directly from Blank Street's careers page and normalized into a canonical job model.