Dataspring

Dataspring

Specialist, Implementations

Remote (United States) · Full-time

Sponsorship not specifiedDetected 2 days ago
CRMAccount ManagementForecastingExcelProcess ImprovementOnboardingCustomer SuccessCommunicationCollaborationProblem SolvingTime ManagementPublic SpeakingMicrosoft Office

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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The Specialist, Implementations is responsible for coordinating and executing pre-implementation activities that ensure clients are successfully prepared for implementation and positioned for long-term success with DataSpring solutions.
  • The Specialist, Implementations is a full-time, remote, exempt position and reports to the Manager, Implementation Operations.

Responsibilities

  • Support clients through the onboarding process by facilitating discovery activities, coordinating implementation readiness requirements, providing guidance on onboarding deliverables, and answering client questions to ensure a smooth transition into implementation.
  • Manage account setup activities, including reviewing contracts and sales documentation, initiating client portal creation, coordinating internal setup requests, and ensuring all onboarding requirements are completed accurately and on time.
  • Perform roster transformation and data preparation activities by reviewing client-provided files, validating data quality, and converting information into DataSpring standard templates to support successful implementation.
  • Maintain accurate project records, onboarding milestones, and client communications within DataSpring Customer Relationship Management (CRM) systems and other project tracking tools.
  • Forecasting Support:
  • Support project forecasting efforts by gathering implementation-related information, validating project timelines and volumes, identifying potential delays, and providing updates to implementation leadership.
  • Create, maintain, and organize onboarding documentation, project artifacts, standard operating procedures, and implementation readiness materials to support operational consistency and knowledge sharing.

Requirements

  • The ideal candidate can assess client needs, identify potential risks or gaps early in the process, and coordinate solutions across functional teams.
  • Additional duties and responsibilities as required to accomplish organizational goals and objectives.
  • Analytical problem solving and strong troubleshooting capabilities with the ability to diagnose data errors.
  • Exceptional interpersonal and telephone communication skills with the ability to effectively communicate with the client.
  • Ability to synthesize client needs and present DataSpring Solutions in a responsive manner.
  • Ability to handle multiple tasks seamlessly without reduction in quality.
  • Ability to experience negative results while retaining and sustaining focus, professionalism, and enthusiasm for work and DataSpring products over an extended period.

Skills

  • Excellent organizational, prioritization, and time management skills.

Benefits

  • At DataSpring, you will do meaningful work at the intersection of healthcare, data, and technology, helping solve complex problems that make the healthcare system work better.

Company info

  • DataSpring is the trusted data connector at the core of healthcare.
  • For more than 25 years, we have powered the industry with the largest and most complete healthcare data foundation in the U.S., including more than 4.8 million provider data records sourced directly from providers and member data representing 75% of covered lives supplied by health plans.
  • By improving how essential information flows across the system, DataSpring helps healthcare operate more efficiently, accurately, and with greater confidence.
  • We are committed to investing in our people and supporting professional growth over time.

Equal opportunity

  • Employer DataSpring is proud to be an equal opportunity employer and is committed to fostering a workplace where all individuals are valued, respected, and empowered.
  • Employment decisions at DataSpring are made without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law.
  • DataSpring does not tolerate unlawful discrimination or harassment of any kind.
  • Applicants have rights under the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).
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This listing is sourced directly from Dataspring's careers page and normalized into a canonical job model.