Suddath
Mgr. of Process and Projects
Jacksonville,Florida: United States of America
Sponsorship not specifiedDetected 14 days ago
Project ManagementAccountingBudgetingLogisticsProcess ImprovementVendor ManagementCustomer SupportAutoCADLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft OfficeConstruction ManagementLean Manufacturing
About the role
- The Manager of Process and Large Projects, Workplace Solutions leads the continuous improvement of Perdue processes by applying industry best practices, communication standards, and software tools that support operations, customers, and company goals.
- This role also manages the planning, execution, and closeout of complex commercial furniture, workplace interiors, relocation, and installation projects.
Responsibilities
- include supporting furniture solutions, design coordination, space planning, vendor activities, installation sequencing, and client communication to ensure projects are delivered on time, within budget, and in alignment with customer expectations.
- Oversee process strategy, improvements, implementation, and consistencies to align all Perdue markets when possible while still allowing subtle differences to support each market for better customer execution and overall company growth.
- Manage the planning, execution, monitoring, and closeout of commercial workplace solutions projects, including furniture, workplace interiors, office relocation, furniture installation, reconfiguration, and move management services.
- Support product specifications and order placement, product tracking, delivery coordination, installation sequencing, punch list management, warranty follow-up, and project closeout documentation.
- Support continuous improvement of Workplace Solutions processes, tools, templates, communication standards, and project management best practices.
- Partner with sales, design, operations, project management, installers, vendors, clients, building contacts, and internal support teams to define project requirements, roles, responsibilities, and expectations.
- Manage installation and subcontractor coordination to ensure work is completed safely, accurately, professionally, and in accordance with customer requirements and project standards.
- Highly customer service oriented with the ability to build trust, resolve issues, and maintain positive relationships with internal and external stakeholders.
- Strong organizational skills with the ability to manage multiple projects, priorities, timelines, approvals, and deliverables simultaneously.
- Ability to manage confidential, customer-sensitive, or business-critical information with professionalism and discretion.
Requirements
- Ability to interpret and apply instructions, project documentation, drawings, schedules, proposals, move plans, policies, and communication standards in written, oral, diagram, or schedule form.
- Ability to plan, organize, prioritize, and re-prioritize multiple workplace solutions projects, operational process initiatives, timelines, approvals, resources, and deliverables as business and customer needs change.
- Ability to coordinate project kickoff activities, site walks, planning calls, installation meetings, move meetings, vendor activities, client reviews, punch list items, and project closeout documentation.
- While performing the duties of this Job, the employee is regularly required to sit
- The employee is occasionally required to reach with hands and arms.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job.
- Job Skills Required:
Nice to have
- Bachelor's degree in Business Administration, Project Management, Interior Design, Architecture, Construction Management, Operations, Facilities Management, or a related field preferred
- Experience with furniture planning, workplace design coordination, move planning, installation scheduling, vendor management, cost tracking, and change order management required.
- Experience with Steelcase products, dealer processes, furniture specification, order management, warranty support, or commercial furniture installation strongly preferred.
- Experience with AutoCAD, furniture specification tools, move management systems, or similar workplace solutions technology is preferred.
- Proficiency with Microsoft Office Suite, project management software, inventory or work order systems, and related business technology
- experience with AutoCAD, furniture specification tools, or similar systems preferred.
Skills
- Ability to travel to client sites, showrooms, warehouses, installation locations, or project meetings as business needs require.
- Mathematical
- Reasoning Ability:
- Computer Operations:
- Planning/Organization:
Benefits
- A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
- Paid Time Off (PTO) and paid company holidays
- A tuition reimbursement plan where employees are encouraged to continue their education and development
- For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
- Education & Experience:
Company info
- Excellent verbal and written communication skills with the ability to lead planning discussions, provide client updates, and communicate effectively with leadership, sales, design, operations, vendors, installers, and customers.
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This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.