DATAMAXIS
ATG Consultant with support
Northbrook, IL
Sponsorship not specifiedDetected 94 days ago
JavaSQLAWSGCPAzureCloud PlatformsWiresharkCommunicationCollaborationProblem Solving
About the role
- We are looking for an experienced ATG Application Support Engineer with strong expertise in Java/J2EE-based web applications, hybrid environments, and cloud-based application support.
- The ideal candidate will have a solid background in production support, performance troubleshooting, and monitoring, along with hands-on experience in ATG Commerce platforms and modern microservices architectures.
Responsibilities
- Provide end-to-end production support for ATG-based e-commerce applications across Dev, QA, and Production environments Perform advanced troubleshooting, incident resolution, and root cause analysis (RCA) Analyze thread dumps, heap dumps, and performance issues (memory leaks, JDBC connections, session issues) Support application migration and operations in cloud environments (AWS/Azure/GCP) Monitor system performance and ensure high availability and reliability Work with Microservices (MSE) / Micro Frontend (MFE) architectures Collaborate with development teams for bug fixes, enhancements, and system improvements Utilize monitoring and logging tools for proactive issue detection Participate in on-call support and handle critical production incidents
Requirements
- Hands-on experience with monitoring tools such as:
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