MeridianLink
Senior Technical Support Engineer
US · Senior
Sponsorship not specified$93k-$130kDetected 124 days ago
Customer Support
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odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- The Senior Technical Support Engineer is a highly specialized position serving as the deepest technical layer within MeridianLink's Customer Support organization. This role functions as a quasi-developer embedded in Support—bridging the gap between client-facing issue resolution and the Product and Engineering teams. The Senior Technical Support Engineer
- reports to a Manager, Product and Client Support and is responsible for owning, analyzing, and resolving the most technically complex escalati…
Responsibilities
- The Senior Technical Support Engineer is a highly specialized position serving as the deepest technical layer within MeridianLink's Customer Support organization.
- This role functions as a quasi-developer embedded in Support-bridging the gap between client-facing issue resolution and the Product and Engineering teams.
- The Senior Technical Support Engineer reports to a Manager, Product and Client Support and is responsible for owning, analyzing, and resolving the most technically complex escalati…
Compensation
- $93k-$130k
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