International Paper
Customer Service Manager
Waterloo, IA, United States · Full-time
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About the role
- Position Title: Customer Service Manager Pay Rate: $89,000 - $118,600 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
- Variable pay may provide additional opportunities for financial awards.
- This job is eligible to participate in IP's annual incentive plan.
Responsibilities
- Responsible for providing overall direction and leadership to the customer support teams.
Skills
- High school diploma or GED
- Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience.
- Preferred experience working in a manufacturing environment
- Preferred computer data-entry experience
- Eight or more years of customer relations experience in the Corrugated Box Industry
- Builds Effective Teams
- Collaborates
- Customer focus
- Decision quality
- Directs Work
- Drives Engagement
- Ensures Accountability
Compensation
- Position Title: Customer Service Manager Pay Rate: $89,000 - $118,600 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
This listing is sourced directly from International Paper's careers page and normalized into a canonical job model.