phase3mc
Customer Experience Specialist
Mountain Lakes, New Jersey
Sponsorship not specifiedDetected 11 hours ago
Project ManagementAccount ManagementForecastingCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- A commitment to ideation to execution means Phase 3 offers everything from creative, digital, marketing and public relations to small- and large-format digital, and offset printing.
- Phase 3 is recognized annually as a top 10 marketing services firm by the Atlanta Business Chronicle and as a top 15 marketing services firm by the Charlotte Business Journal and Nashville Business Journal.
- The company has been ranked among the flagship Printing Impressions 400 annually since 2011, and additional accolades include Atlanta Business Chronicle's 2015 Pacesetter Award, placement on the 2017 Inc.
Responsibilities
- Relationship building skills and be comfortable working directly with clients
- Our Customer Experience Specialist position is responsible for account coordination and sales support to ensure the retention and growth of multiple customer accounts.
- We manage the picture of projects - start-to-finish, arm-in-arm - like no other partner.
Requirements
- A minimum of 2 years account management/customer service experience required
- Working knowledge of a PC and Microsoft Office software
- Primary point of contact for the work they manage and responsible for reporting, problem solving, quoting, and paperwork required
Nice to have
- Bachelor's degree preferred
- Project management, event management, or prior administrative skills preferred
Compensation
- Phase 3 is recognized annually as a top 10 marketing services firm by the Atlanta Business Chronicle and as a top 15 marketing services firm by the Charlotte Business Journal and Nashville Business Journal.
Company info
- About Phase 3 Marketing & Communications: Founded in 2001, Phase 3 is an integrated marketing services firm, simplifying the way brands connect with their customers.
Apply directly at phase3mc →Create a free account for alerts like thisView phase3mc immigration profile
This listing is sourced directly from phase3mc's careers page and normalized into a canonical job model.