Genesys

Genesys

Director, Finance Process Excellence

Virtual Office (Illinois) · Director

Sponsorship not specified$159k-$279kDetected 1 day ago
Data AnalysisAgentic AIComplianceAccountingAuditingProcess ImprovementProcurementRecruitingLeadershipCommunicationMentoringGAAPSarbanes-OxleyInternal Audit

About the role

  • This role influences how financial data flows across systems, ensuring accuracy, compliance, and resilience in a rapidly evolving business environment.
  • By leading high-impact transformation initiatives, you will directly improve decision-making, audit readiness, and business performance at scale.
  • This position offers strong visibility with executive leadership and the opportunity to expand influence across enterprise finance strategy and transformation efforts.

Responsibilities

  • Lead and scale the Finance Process Excellence function to drive governance, internal control design, and finance transformation across the CAO organization
  • Partner cross-functionally with Finance, IT, Operations, Revenue, Procurement, and Legal to design and implement scalable financial processes and controls that support business growth
  • Drive finance process and control workstreams for enterprise system implementations and automation initiatives, ensuring robust design, documentation, and operational readiness
  • Own end-to-end governance of process documentation, including workflows, Risk and Control Matrices, and narratives aligned with evolving business processes
  • Lead remediation of control deficiencies by conducting root cause analysis, defining action plans, monitoring execution, and validating effectiveness in partnership with control owners
  • Drive continuous improvement by simplifying, standardizing, and automating financial processes using modern technologies including AI-enabled solutions
  • Establish and maintain internal control policies, standards, and governance frameworks that ensure consistency and compliance across the organization
  • Develop and manage governance structures for Finance Process Excellence initiatives, including prioritization, performance metrics, and executive reporting
  • Deliver targeted training and enablement across the organization to strengthen understanding of controls, compliance expectations, and evolving audit requirements.
  • Be the one building AI-powered experiences where they matter most.

Requirements

  • 10+ years of progressive experience in finance, accounting, internal controls, SOX, audit, or finance transformation
  • Strong knowledge of GAAP, COSO Internal Control Framework, SOX compliance, and risk management principles
  • Experience supporting system implementations, process optimization, audit readiness, or operating model transformation
  • Strong communication and executive presentation skills with the ability to influence without direct authority
  • You can expect a response within 24-48 hours.
  • If you have any questions, please include them in your email.

Nice to have

  • Experience driving large-scale finance transformation or automation initiatives within complex organizations
  • Familiarity with AI, data analytics, or digital tools applied to finance processes and controls
  • Background working with enterprise financial systems and integrated business platforms
  • Experience partnering with internal audit and external auditors in highly regulated environments
  • $158,700.00 - $279,100.00

Skills

  • To learn more, visit www.genesys.com.

Compensation

  • This role has a market-competitive salary with an anticipated base compensation range listed below.
  • $158,700.00 - $279,100.00

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Open Time Off in addition to 10 paid holidays
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.

Company info

  • At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration.
  • Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
  • At Genesys, we are transforming the customer experience landscape through empathy, AI-driven innovation, and global scale.
  • Joining Genesys means becoming part of a collaborative, forward-thinking organization that is redefining how businesses connect with their customers while delivering measurable value across industries.
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This listing is sourced directly from Genesys's careers page and normalized into a canonical job model.