CyrusOne
Critical Environments Operator IV
Carrollton, TX
Sponsorship not specifiedDetected 30 days ago
ExcelCustomer SupportAutoCADCommunicationProblem SolvingMicrosoft Office
About the role
- Under the direction of the Senior Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment.
- Provides duties with constant awareness of the need to preserve the reliability of the critical load.
- Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.
Responsibilities
- Knows and understands the Owner's building operations rules for the building(s) under his care and as provided by the DC Manager.
- Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load.
- Performs duties to ensure that high standards of workmanship are being met.
- Ability to learn quickly and develop new product skills independently
- Ability to manage multiple projects and shifting workloads in a fast-paced environment
Requirements
- These skills maybe acquired by obtaining an associate's degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.
- Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.
- Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems
- Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs.
- Knowledge of reflectance, length and decibel loss within test equipment
- Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate's degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.
- 5 to 7 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles.
- Experienced with subcontractor and vendor contract management.
- Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.
- Experienced with capacity planning and reporting.
- Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.
- Demonstrated desire to provide the highest levels of customer service
- Cheerful and enthusiastic attitude
- Strong verbal and written communication skills
Nice to have
- Knowledge of ITIL framework and service level standards a plus
- Knowledge of Visio, AutoCad a plus
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This listing is sourced directly from CyrusOne's careers page and normalized into a canonical job model.