Match Group
Global Escalations Specialist
Los Angeles, California
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Match Group is a leading provider of dating products across the globe.
- When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL).
- We think the same is true for creating the best platforms, so we work together IRL 3 days/week.
Responsibilities
- Investigate, troubleshoot, and drive our most sensitive, complex escalations to resolution, spanning topics across Trust & Safety and member support
- Communicate & co-ordinate with cross-functional partners across Trust & Safety, Engineering, Comms, Marketing, Legal, outsourced partner teams and more
- Contribute to or own organizational projects and consistently drive process improvements to support the team's goals and objectives.
Compensation
- Here are some of the benefits we are proud to offer: Mind & Body – Medical, mental health, and wellness benefits to support your overall health and well-being Financial Wellness – Competitive compensation, 100% employer match on 401k contri
Company info
- Creating a sense of belonging doesn't stop at our products - it's the foundation of every team we hire.
- Our mission is simple - to help people find love and happiness!
- We are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company.
- We are proud to be an
Equal opportunity
- If you require a reasonable accommodation to participate in the hiring process - such as during pre-employment testing or interviews - please indicate this by selecting "Yes" in the accommodation request field.
- equal opportunity employer and we value the rich dynamics that diversity brings to our company.
This listing is sourced directly from Match Group's careers page and normalized into a canonical job model.