Intracom Telecom
Wireless Systems Technical Support Engineer
Florida, Florida, United States
Sponsorship not specified$0k-$0kDetected 16 days ago
SQLLinuxCustomer SupportElectrical EngineeringRF EngineeringTCP/IP5G/LTEProblem SolvingMicrosoft Office
About the role
- Travel to customer sites to supervise the installation of trial systems and train customer's engineers to install and operate our wireless solutions
- Utilize Microsoft Office and SQL for documentation and reporting purposes
Responsibilities
- Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to 4G/LTE, 5G, and network protocols
- Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
- Collaborate with team members to resolve complex technical challenges and enhance customer service experiences
- You will work on both customer technical support and field implementation projects across USA, with the base of operations in Texas or Florida.
Requirements
- Associate or Bachelor's degree in Computer Science or Telecommunications or Electrical Engineering
- Work experience with Microwave systems is highly desirable
- Knowledge of RF systems theory
- Knowledge of L2/L3 networking & protocols
- US work authorization and residency in the US required
- Experience in using network protocol analyzers and traffic generators
- Working knowledge of Linux
- Knowledge of SQL
- Experience with NMS systems
Skills
- Desired Skills (any Of The Following)
- Strong problem-solving skills, creativity and attention to detail
Compensation
- $0k-$0k
Visa & Work Authorization
- US work authorization and residency in the US required
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This listing is sourced directly from Intracom Telecom's careers page and normalized into a canonical job model.