Schedule Engine

Schedule Engine

Customer Success Manager

Chicago · Full-time

Sponsorship not specifiedDetected 2008 days ago
ExcelCustomer Success

About the role

  • Being radically better requires new end-to-end solutions for both consumers and technicians.
  • Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology.
  • Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic.

Responsibilities

  • A Believer: You understand that technology can simplify, delight and enhance our lives and hope to build transformative innovation through your career.
  • As the Customer Success Manager you will be responsible for developing customer relationships that promote retention and loyalty.
  • Success will require a deep understanding of how to manage customer goals and content to inspire customer interaction, and then help provide enjoyable experiences that will keep them coming back.
  • You understand that technology can simplify, delight and enhance our lives and hope to build transformative innovation through your career.

Requirements

  • You can move easily between business stakeholders, product development and marketing teams.
  • Driven: You are motivated to achieve success both at work and in your personal life.

Compensation

  • And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees.

Benefits

  • And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees.

Company info

  • About Schedule Engine Do you want to reinvent a trillion-dollar industry?
  • Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions.
  • We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry.
  • Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology.
  • You excel at collaborating across the company.
  • We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries.
  • We are committed to providing an inclusive and accessible work environment.
  • Your job will be to work closely with customers to ensure they are satisfied with the services they have received and to improve on areas of dissatisfaction.

Equal opportunity

  • Schedule Engine values diversity in the workplace and is an equal opportunity employer.
  • If you require accommodation, please let us know.
  • equal opportunity employer.

This listing is sourced directly from Schedule Engine's careers page and normalized into a canonical job model.