Beumergroup1
Technical Field Service Technician
Edmonton, AB, Canada · Full-time
Sponsorship not specified$50k-$80kDetected 64 days ago
Project ManagementLogisticsCustomer SupportPLCControlsLeadershipCommunicationCollaboration
About the role
- BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology.
- BEUMER Group offers the right solution for almost every logistic challenge.
- Integrity, Inspiration, Quality and Teamwork!
Responsibilities
- Lead the execution, and documentation of Site Acceptance Tests (SAT) in collaboration with Project Managers and customer engineering teams
- Interpret and apply mechanical systems schematics, wiring diagrams, circuit diagrams, and control documentation to support accurate system installation and fault resolution
- Support PLC communications, industrial networks, and control system integration during commissioning and troubleshooting activities
- Coordinate spare parts identification, engineering selection, ordering, and logistics to support maintenance and repair activities
- Utilize service management systems (e.g., ServiceNow or equivalent) to document, track, and resolve service and commissioning cases
- Support warranty claims by providing engineering analysis, failure documentation, and corrective action recommendations
- Conduct root cause analysis (RCA) and develop corrective and preventive actions in collaboration with engineering and product teams
- Provide technical guidance and escalation support to hotline engineers and field technicians during troubleshooting, change orders, and system modifications
- Identify and support after-sales opportunities including system upgrades, modernization projects, and change orders.
- Customer-facing Field Service Technician is responsible for commissioning, troubleshooting, and lifecycle support of electro-mechanical and automated control systems within the mining, minerals processing, and bulk material handling industries.
Requirements
- Strong knowledge of electro-mechanical and electrical systems
- Proven ability to read and interpret schematics, wiring diagrams, and control documentation
- Hands-on experience commissioning, programming, and troubleshooting automated industrial control systems
- Experience using service management systems and coordinating engineering service activities
- Technical diploma, associate degree, or equivalent practical experience in electrical, controls, or industrial engineering disciplines
- Strong knowledge of industrial safety standards and best practices in mining environments
- Technical Skills & Expertise
Compensation
- $50k-$80k
Benefits
- Medical & Dental coverage (Supplemental)
- Registered Retirement Savings Plan (RRSP) with a generous match because we care about your future.
- Life Insurance is provided free for all employees.
- Generous amount of paid time off.
Company info
- Serve as the primary Field Service technical authority for customers in mining and mineral processing operations, delivering commissioning, troubleshooting, and post-installation engineering support
- Act as the technical interface between customers, Project Management, Engineering, Controls, and multinational support teams
- Build and maintain strong professional relationships with customers, project stakeholders, and multinational engineering teams
- We are a family owned, intralogistics leader, where tradition and innovation go hand in hand.
- We are pd of what our employees create each day.
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