PatientIQ

PatientIQ

Manager of EHR Integrations

United States

Sponsorship not specifiedDetected 35 days ago
SQLProject ManagementCRMSalesCustomer SuccessEpicHL7/FHIREHR/EMRResearchLeadershipCommunicationCollaboration

About the role

  • The ideal candidate is a strategic thinker with strong leadership, technical, project management, and customer engagement skills.
  • Oversee performance of Time to First Value and NPS KPIs, implementing strategies to achieve continuous improvement.
  • This may include directly leading certain integrations due to team capacity or project complexity.

Responsibilities

  • ROLE RESPONSIBILITIES TEAM LEADERSHIP & DEVELOPMENT Manage, mentor, and support the EHR Integration Team, fostering professional growth.
  • Ensure appropriate team capacity planning and scheduling to support new integrations and conversions.
  • CUSTOMER DELIVERY OVERSIGHT Provide guidance and support for complex EHR Integration projects, including EHR conversions, serving as an escalation point for risks and issues.
  • CROSS-FUNCTIONAL SUPPORT Collaborate with cross-functional teams (e.g. Product, Sales, Customer Success) to ensure seamless customer journey experience and scoping.
  • ABOUT THE ROLE The Manager of the EHR Integration Team at PatientIQ is a critical leadership role with direct oversight of the EHR Integration team consisting of EHR Integration Leads and Associates.
  • This role will partner heavily with leadership and cross-functional peers in platform implementations, project management, customer success, sales, and product.

Requirements

  • 4+ years leading and supporting healthtech SaaS integrations.
  • Demonstrated ability to work collaboratively with internal teams across PatientIQ.
  • Technical Proficiency: Demonstrated hands-on experience with HL7 and FHIR integration standards, EHR platforms (e.g. Epic, Athena, Meditech), and integration middleware or engines.

Nice to have

  • No need to track it or save up.
  • World-Class Team - we're at the top of our industry because of our employees.

Skills

  • Collaboration: Demonstrated ability to work collaboratively with internal teams across PatientIQ.
  • Travel: Willingness to travel up to 20% annually.
  • Healthcare Knowledge: Experience in patient reported outcomes.
  • Project Management: Proven track record in managing healthcare provider or enterprise customer implementations.
  • WHY WORK HERE?
  • Check out a few of our benefits below: Great Benefits - top-notch health, dental, and vision insurance.
  • Additional perks available, including 401K.
  • True Idea Meritocracy - great ideas win out.

Benefits

  • ABOUT US PatientIQ is a fast-growing healthcare technology company on a mission to improve patient outcomes through smarter, data-driven care.
  • We work with healthcare providers, life sciences organizations, and research institutions to transform clinical insights into action.
  • Oversee the installation, validation, troubleshooting, and ongoing health of PatientIQ's FHIR applications across the customer base.

Company info

  • PatientIQ is a fast-growing healthcare technology company on a mission to improve patient outcomes through smarter, data-driven care.
  • As we scale, we are investing in strong operational infrastructure to enable consistent, predictable growth across the commercial organization.
  • Experience in a growth-stage SaaS company or in a similar capacity within a larger organization.
  • Industry Background: Experience in a growth-stage SaaS company or in a similar capacity within a larger organization.
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This listing is sourced directly from PatientIQ's careers page and normalized into a canonical job model.