Gibson Dunn

Gibson Dunn

Collaboration Services Analyst (Temporary Position)

New York City · Contract

Sponsorship not specified$38k-$43kDetected 22 days ago
Customer SupportCiscoLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Office

About the role

  • Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
  • Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
  • The firm's work is distinguished by a unique combination of precision and vision.

Responsibilities

  • Our recruiting support team will respond as soon as possible.

Requirements

  • Ability to interact with co-workers and clients under deadline pressure.
  • Ability to work overtime as necessary.
  • Experience providing IS support in a Legal or Professional Services environment with attention to detail, the ability to prioritize multiple projects and problem-solve while remaining calm.
  • Experience providing tech support in a Legal or Professional Services environment with attention to detail, the ability to prioritize multiple projects and problem-solve while remaining calm.

Nice to have

  • Experience with Zoom (including Zoom rooms) and or MS Teams preferred.
  • Experience with Cisco Video Conferencing equipment preferred.
  • Experience with audio visual technologies (Crestron, Q-SYS, Extron)
  • Strong experience with Microsoft Office suite of programs (Office 365 preferred but not essential)
  • Ability to interact with co-workers and clients at all levels under deadline pressure.
  • Strong customer services skills.
  • Strong verbal, interpersonal and team skills
  • Diplomacy, professionalism, good judgement and courtesy by phone, in-person and email.

Skills

  • Operates sound equipment and conference room lighting.
  • Provides stand-by support for conferences and video conferences.
  • Administer room scheduling software to generate reports and ensure up to date requirements are accurately captured.
  • Responsible for logging AV fault tickets with vendor and liaising through to resolution.
  • Responds to conference room attendee technology requests and needs and troubleshoots problems utilizing standard troubleshooting tools.
  • Encourages and promotes teamwork between local, regional, and Global Services IS resources.
  • Perform other duties as assigned.

Compensation

  • The hourly compensation rate for this position is $38-43/hr.
  • The salary offered will depend upon qualifications and other operational considerations.
  • For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn.com.
  • Our recruiting support team will respond as soon as possible.
  • Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
  • We strive to ensure an inclusive and accessible hiring experience.

Benefits

  • offered for this position may include health care and paid sick time.

Company info

  • We strive to ensure an inclusive and accessible hiring experience.

Equal opportunity

  • If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn.com.
  • Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process.
  • Inquiries about the status of an application or other non-accommodation matter will not receive a response.

This listing is sourced directly from Gibson Dunn's careers page and normalized into a canonical job model.