Gibson Dunn
Collaboration Services Analyst (Temporary Position)
New York City · Contract
Sponsorship not specified$38k-$43kDetected 22 days ago
Customer SupportCiscoLeadershipCommunicationCollaborationPublic SpeakingMicrosoft Office
About the role
- Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes.
- Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.
- The firm's work is distinguished by a unique combination of precision and vision.
Responsibilities
- Our recruiting support team will respond as soon as possible.
Requirements
- Ability to interact with co-workers and clients under deadline pressure.
- Ability to work overtime as necessary.
- Experience providing IS support in a Legal or Professional Services environment with attention to detail, the ability to prioritize multiple projects and problem-solve while remaining calm.
- Experience providing tech support in a Legal or Professional Services environment with attention to detail, the ability to prioritize multiple projects and problem-solve while remaining calm.
Nice to have
- Experience with Zoom (including Zoom rooms) and or MS Teams preferred.
- Experience with Cisco Video Conferencing equipment preferred.
- Experience with audio visual technologies (Crestron, Q-SYS, Extron)
- Strong experience with Microsoft Office suite of programs (Office 365 preferred but not essential)
- Ability to interact with co-workers and clients at all levels under deadline pressure.
- Strong customer services skills.
- Strong verbal, interpersonal and team skills
- Diplomacy, professionalism, good judgement and courtesy by phone, in-person and email.
Skills
- Operates sound equipment and conference room lighting.
- Provides stand-by support for conferences and video conferences.
- Administer room scheduling software to generate reports and ensure up to date requirements are accurately captured.
- Responsible for logging AV fault tickets with vendor and liaising through to resolution.
- Responds to conference room attendee technology requests and needs and troubleshoots problems utilizing standard troubleshooting tools.
- Encourages and promotes teamwork between local, regional, and Global Services IS resources.
- Perform other duties as assigned.
Compensation
- The hourly compensation rate for this position is $38-43/hr.
- The salary offered will depend upon qualifications and other operational considerations.
- For technical difficulties with our online application, please contact us at staffrecruiting@gibsondunn.com.
- Our recruiting support team will respond as soon as possible.
- Gibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities.
- We strive to ensure an inclusive and accessible hiring experience.
Benefits
- offered for this position may include health care and paid sick time.
Company info
- We strive to ensure an inclusive and accessible hiring experience.
Equal opportunity
- If you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at recruiting-accommodations@gibsondunn.com.
- Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process.
- Inquiries about the status of an application or other non-accommodation matter will not receive a response.
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This listing is sourced directly from Gibson Dunn's careers page and normalized into a canonical job model.