Flexport
Senior IT Systems Engineer
U.S · Senior
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About the role
- You will play a critical role in ensuring these platforms are secure, scalable, and optimized.
- The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.
- Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance.
Responsibilities
- Flexport IT is looking for a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms.
- In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune.
- You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support.
- Administer and provide escalation support for our SaaS platforms.
- Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.
- Own the lifecycle management across our core collaboration and endpoint management platforms.
- Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows).
- Drive solutions and project work.
- Develop and maintain technical operating procedures, policies, and engineering roadmaps.
- Provide Tier 3 IT support.
Requirements
- Bachelor's degree in Computer Science or related field (or comparable experience).
- 3+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management.
- In-depth knowledge of email delivery flow, IT security, and IAM concepts.
Skills
- Strong problem-solving and analytical skills.
Compensation
- Our salary ranges are determined by role, level, and location.
Benefits
- Monitor system health, performance, and usage; proactively resolve or escalate issues.
Company info
- About Flexport: At Flexport, we believe global trade can move the human race forward.
- That's why it's our mission to make global commerce so easy there will be more of it.
This listing is sourced directly from Flexport's careers page and normalized into a canonical job model.