Prominent Edge

Prominent Edge

Help Desk/ Windows Support

Gaithersburg, MD · Mid · Contract

No sponsorship$50k-$53kDetected 1639 days ago
DevOps

About the role

  • As a result, we want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate.
  • You want a seat at the table at the inception of new efforts; you do not want things "thrown over the wall" to you.

Responsibilities

  • We not only create our own products but we also provide DevOps as a service to our clients. "Hire the best people.
  • We support each other and believe in shared success.

Requirements

  • You are an active listener, empathetic and willing to understand and internalize the unique needs and concerns of each individual client.
  • You are detail-oriented but never lose sight of the Big Picture.
  • U.S. citizenship required.

Compensation

  • Required experience: · Supporting customers in-person and remotely · Writing simple documentation, step-by-step guides, or customer request details for others to read and use · Using knowledge base applications or sites to map situations to

Benefits

  • We believe in Continuous Learning.

Company info

  • We are both a Products and Services company.
  • Do the best work." is our Brand Statement.
  • We value teamwork.
  • We believe in Continuous Improvement.
  • We work in both the Commercial and Government sectors.
  • We have been doing remote work since the inception of the company and are very good at it.
  • You can work equally well individually or as part of a team.
  • About Us We are both a Products and Services company.

Visa & Work Authorization

  • citizenship required

This listing is sourced directly from Prominent Edge's careers page and normalized into a canonical job model.