HOWARD HUGHES MEDICAL INSTITUTE HHMI

HOWARD HUGHES MEDICAL INSTITUTE HHMI

Conference Registration and Systems Specialist

Headquarters, USA · Principal

Sponsorship not specified$73k-$91kDetected 65 days ago
HTMLCSSPhotoshopIllustratorGraphic DesignInDesignProject ManagementJiraSalesforceHRISCustomer SupportResearchCommunicationMicrosoft Office

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • Primary Work Address: 4000 Jones Bridge Road, Chevy Chase, MD, 20815 Current HHMI Employees, click here to apply via your Workday account.
  • Our Headquarters is in the greater Washington, DC metro area and is home to over 300 employees with expertise in investments, communications, digital production, biomedical sciences, and everything in between.
  • As HHMI scientists continue to push boundaries in laboratories and classrooms, you can be sure that your contributions while working here are making a difference.

Responsibilities

  • Own the full lifecycle of conference registration platforms, from design and build through post-event reporting.
  • Partner with event leads to ensure user-friendly, brand-aligned registration experiences.
  • Develop and maintain training resources for event stakeholders.
  • Design, build, and manage online conference and event registration platforms throughout their full lifecycle, from concept to post-event maintenance and post-event analysis.
  • Provide training, documentation, and ongoing support to HHMI staff on the effective use of registration tools.
  • This person will lead the design, build, and ongoing management of conference registration websites and related systems that support a seamless, high-quality experience for guests, staff, and partners.
  • You will help create digital experiences that are intuitive, polished, and operationally effective, while also supporting broader Campus Operations systems and content that strengthen how HHMI welcomes and engages its communities.
  • Collaborate with event organizers, event leads, and technical teams to ensure registration sites meet HHMI requirements and provide a high-quality user experience.
  • Partner with COSEPM to enhance system performance, governance, and integrations.
  • Support product launches, user communications, and adoption strategies.

Requirements

  • Bachelor's degree or equivalent experience.
  • Minimum 5 years of hospitality-related or customer service experience.
  • Minimum of 3 years in hospitality technology, registration systems, or digital engagement platforms.
  • Familiarity with data privacy and compliance requirements.
  • The ability to interact with people at all levels within and outside the Institute.
  • Proficiency in Microsoft Office 365 and project management tools (e.g., Jira, Trello, MS Planner).
  • You are both detail-oriented and service-minded, but you don't stop at maintaining what exists

Nice to have

  • Experience with Certain, Delphi, Salesforce, JIRA, or Mews is a plus.
  • Experience with sales and catering databases a plus.

Skills

  • Working knowledge of publishing software such as Quark, InDesign, or equivalent, along with web-media experience in HTML.
  • Self-directed and capable of exercising independent judgement.
  • Bilingual fluency in English and Spanish, both verbal and written, preferred.
  • Adobe Photoshop/Illustrator, InDesign, HTML/CSS basics.
  • Application Instructions:
  • Compensation and Benefits
  • Visit our Benefits at HHMI site to learn more.
  • Hiring Pay Range
  • $73,112.80 - $91,391.00
  • HHMI is an Equal Opportunity Employer

Compensation

  • Our employees are compensated from a total rewards perspective in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs.
  • Annual The posted range reflects HHMI's good faith estimate of the anticipated hiring salary range for this role at the time of posting.
  • Actual hiring compensation is determined by a candidate's qualifications, experience, and internal equity.

Benefits

  • The role follows a hybrid schedule with three in-office days per week but will need to stay flexible to support operations.

This listing is sourced directly from HOWARD HUGHES MEDICAL INSTITUTE HHMI's careers page and normalized into a canonical job model.