MongoDB

MongoDB

Senior Manager, Customer Success

New York City · Senior

Sponsorship not specifiedDetected 4 days ago
NoSQLMongoDBAWSGCPAccount ManagementCustomer SuccessLeadershipCommunicationCollaborationTime ManagementMentoring

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 29 green-card filings in this occupation, 97% were for a worker who already held the job.

Green-card follow-through: 67%

Of 21 labor certifications old enough to have been used, 7 expired without the employer filing the next step. Median time from filing to decision: 495 days.97% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

16 transfer filings in the last year, covering 16 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Join our team and be at the forefront of innovation and creativity.
  • MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program.

Responsibilities

  • To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone.
  • Passion for and experience in hiring, developing and managing a team of individual contributors; Your team and their success are your top priority
  • High organization in your workflows; To lead and execute efficiently, you'll need to be a specialist in prioritization and time management
  • You have experience in working and collaborating with internal and external partners with diverse cultural and professional backgrounds

Requirements

  • A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes
  • A Bachelor's degree combined with 3-4 years of management experience, preferably in a customer success or account management capacity

Skills

  • The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption.

Compensation

  • Salary is one part of MongoDB's total compensation and benefits package.
  • Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
  • MongoDB's base salary range for this role in the U.S. is:
  • MongoDB's base salary range for this role is posted below.

Benefits

  • Experience or aptitude for learning enterprise infrastructure technologies; exposure to MongoDB or NoSQL databases is a plus, but not required

Company info

  • We are the leading modern data platform and the first database provider to IPO in over 20 years.
  • You will play a key role in the growth and success of MongoDB, our customers and CS team members.
  • We are looking to speak to candidates who are based in New York City for our hybrid working model.
  • MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market.
  • We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software.
  • Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
  • With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software.
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This listing is sourced directly from MongoDB's careers page and normalized into a canonical job model.