Northwestern Mutual
Contract, Licensing & Registration Senior Analyst, Distribution Services
Milwaukee, WI Corporate · Senior
Sponsorship not specifiedDetected 6 days ago
Customer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- The CLR Senior Analyst will learn each job task within the division and will be able to provide back-up during vacations and high-volume periods.
- This is a hybrid position at our downtown Milwaukee corporate office.
- Mandatory day is Tuesday, 2nd and 3rd day is flex.
Responsibilities
- Experience working in shared queue or operations system to document updates and action items.
Requirements
- A CLR Senior Analyst must be detail-oriented, a fast learner, and an excellent communicator to handle various tasks and escalate concerns as needed.
Nice to have
- Associate/bachelor's degree or 3 years of customer service experience.
- 1-2 years of financial services experience preferred.
- PC experience working with Microsoft Word, Outlook and other Microsoft Office software.
- Non-Registered Fingerprinted employee.
- Proven strong analytical and problem-solving skills.
- Superior customer service skills with ability to address and successfully resolve complex and sensitive issues.
- Ability to successfully complete tasks in a timely and accurate manner in a high-volume area.
- Ability to work independently to accomplish a variety of tasks.
Skills
- Get started now!
- Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds.
Compensation
- Pay Range - Start:
- Pay Range - End:
- Geographic Specific Pay Structure:
- It's why we share the salary range for most of our roles.
Benefits
- Provides quality and timely customer service to field and home office staff on the following topics Contracting, Licensing, Registrations, Terminations and Support.
- Demonstrates behaviors that reflect and support our company and department values, vision, and culture of learning/growth.
- Exhibits a commitment towards personal learning and growth.
- Ability to work a structured schedule for service coverage through a blend of 50/50% processing and phone work.
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This listing is sourced directly from Northwestern Mutual's careers page and normalized into a canonical job model.