MidPen Housing
Services Coordinator I (Brightwell West)
San Francisco, California
Sponsorship not specified$25k-$28kDetected 1 day ago
SalesforceCustomer SupportCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office
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15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- Our current portfolio of more than 142 is home to 22,800 working families, seniors, and people with special needs.
- We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.
- MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025.
Responsibilities
- Support partnership goals and communicate improvement needs to supervisor.
- Collaborate with local community agencies and monitor partner service delivery.
- Maintain accurate records and ensure timely reporting per policies.
Requirements
- Knowledge, Skills, and Abilities
- Strong attention to detail and organizational skills and demonstrated ability to work independently
- Must be available to work 9:00 AM - 6:00 PM, Monday through Friday & a minimum of one but up to two or more evening(s) until 7:00 PM
- Ability to travel between
- Prepare and submit required documentation for MidPen and external agencies.
- Demonstrated customer service orientation and strong relationship and community-building skills to help new residents transition into their homes
- Solid judgment, discretion, and problem-solving skills when working with families and students
- Desire to work with high needs and untapped populations
- Excellent reading, writing and verbal communications skills and comfortable communicating across language barriers, including using translation apps and services to navigate multiple language needs
- bilingual requirements are determined based on resident/property population and will be applied accordingly
- Effectively use Outlook, OneDrive, Teams, Zoom, Salesforce, Microsoft Office Suite and other technology tools to support interactions with peers and supervisor
- Working Conditions
- Physical Requirements
- Constantly perform desk-based computer tasks, frequently sitting
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds
Nice to have
- High School Diploma or GED and 1 year of experience and/or training in community development, social services, or related field
- Progress towards a 2-year or 4-year college degree preferred.
- Experience collaborating with local service providers preferred
Compensation
- $24.62 - $27.70 Hourly - Pay based on applicable experience and qualifications
- Benefits and Compensation (see here for full details )
Benefits
- Health Insurance
- Dental, Vision, Life & Disability Insurance
- 403(b) Retirement Investment
- Employee Education Reimbursement Program
- Paid Parental Leave
- FSA for Childcare, Medical, and Commuter Benefits
Company info
- We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing.
- We are committed to providing an inclusive and accessible hiring process.
- If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter.
Equal opportunity
- MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
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This listing is sourced directly from MidPen Housing's careers page and normalized into a canonical job model.