Concentrix

Technical Business Analyst

USA, GA, Work-at-Home · Full-time

Sponsorship not specified$92k-$135kDetected 5 days ago

SQLAWSAzureCloud PlatformsDevOpsData AnalysisComplianceAgileJiraConfluenceExcelResearchCommunicationAdaptability

About the role

Job Title: Technical Business Analyst Job Description We're Concentrix.
The global technology and services leader that powers the world's best brands, today and into the future.
We're solution-focused, tech-powered, intelligence-fueled.

Partner with business stakeholders to gather, analyze, document, and validate requirements for BFSI applications, platforms, and integrations.
Collaborate with architects and development teams to define API integrations, system interfaces, data mappings, and end-to-end process flows.
Support analysis across core banking, payment systems, lending platforms, digital channels, risk and compliance workflows, or insurance applications.
Perform data analysis using SQL, Excel, and BI tools to validate requirements, identify trends, and support decision-making.
Work closely with QA teams to define acceptance criteria, review test scenarios, and support user acceptance testing (UAT).
Track requirement status, support project milestones, surface risks and dependencies, and help ensure timely delivery.
Maintain high-quality documentation including BRDs, FRDs, user stories, process flows, and sequence diagrams.
The intelligent transformation partner.
We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.
Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients.

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
Bachelor's degree in Computer Science, Information Systems, Finance, or a related field.
8+ years of experience as a Business Analyst, including 3+ years within the BFSI domain.
Strong understanding of banking and/or insurance processes, including core banking, payments, digital channels, risk, and compliance.
Proficiency in SQL and data analysis to support requirement validation and business insights.
Experience working with API-based integrations, microservices, and modern application architectures.
Solid understanding of SDLC, Agile/Scrum methodologies, and tools such as JIRA, Confluence, and Rally.
Strong documentation and communication skills with experience creating BRDs, FRDs, user stories, process flows, and sequence diagrams.
Understanding of software engineering practices and delivery models such as Lean, Agile, DevOps, and continuous improvement.
Demonstrated judgment, adaptability, and the ability to manage shifting priorities in dynamic environments.
Ownership mindset with a strong focus on product, engineering, and client outcomes.
Knowledge of regulatory and compliance frameworks such as PCI-DSS, AML, KYC, GDPR, and SOX.
Exposure to API Management, event-driven architecture, and cloud platforms such as AWS, Azure, or GCP.

Experience supporting data migration, transformation, or modernization programs in BFSI environments is preferred.
Professional certifications such as CBAP, CCBA, Scrum Master, or Agile BA are a plus.

The base salary range for this position is $92,250 - $135,000 plus incentives that align with individual and company performance.

available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
Hence achieving our vision.

Join us and be part of this journey towards greater opportunities and brighter futures.

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.
If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know.
Requests may be made by contacting app.acco@concentrix.com.
All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.

This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.