PALIG
Network Engineer - Advanced Level (Bilingual)
US Remote
Sponsorship not specifiedDetected 43 days ago
AWSCybersecurityNetwork SecurityCustomer SupportFirewallCiscoBGP/OSPFSD-WANVoIPNetwork EngineeringResearchLeadershipCommunicationCollaboration
About the role
- This includes LAN/WAN/SD-WAN, wireless, security, and cloud connectivity.
- Strong troubleshooting, automation, documentation, and project execution skills are essential.
Responsibilities
- The Network Engineer 3 is responsible for the strategy, design, implementation, operations, and continuous improvement of PALIG's enterprise network and voice infrastructure.
- Given PALIG's regional footprint, this role also requires conversational fluency in both English and Spanish to effectively collaborate with teams and stakeholders across Latin America.
- Collaborate with the Network Architecture team on architectural initiatives, technology evaluations, modernization efforts, and design reviews to ensure operational feasibility and long-term supportability
- Review and provide engineering-level feedback on network designs, including configuration complexity, dependencies, operational impact, and support considerations
- Partner with Network Security leadership and engineers to understand security requirements, standards, and control objectives and ensure network designs align with security policies
- Deploy, configure, and support Aruba wireless solutions in alignment with architectural standards and security requirements
- Support firewall and security integrations involving Palo Alto and Cisco firewall platforms
- Engineer, support, and troubleshoot Cisco Voice solutions, including dial plans, SIP, gateways, QoS, and call flows
- Provide technical support for Contact Center platforms (AWS, Cisco, or Microsoft) with an emphasis on connectivity, reliability, and voice quality
Requirements
- Bachelor's degree in Telecommunications or Computer Science with 5+ years of experience, or an additional 5 years of relevant experience in lieu of degree
- Proven experience working closely with Network Architecture and Network Security teams
- This role requires deep hands-on experience with Cisco and HPE switching, Cisco routers, Silver Peak SD-WAN, Aruba Wireless, firewall technologies (Palo Alto and Cisco), AWS networking, and BGP routing.
- Additionally, the Network Engineer 3 must possess strong expertise in VoIP and Cisco Voice solutions, with experience supporting Contact Center platforms (AWS, Cisco, or Microsoft).
Nice to have
- Previous Help Desk experience
Skills
- Enterprise networking and routing principles
- SD-WAN technologies (Silver Peak / Aruba EdgeConnect)
- Aruba wireless enterprise design and deployment
- Cisco Voice and Contact Center connectivity
- Network security concepts and controls
- Proven experience with network capacity planning, network security principles, and general network management best practices
- Advanced troubleshooting and operational analysis
- Secure implementation aligned with architectural and security standards
- Automation and scripting for operational efficiency
- Monitoring and observability tool usage
- Clear technical documentation and change execution
- Ability to translate architectural and security intent into stable implementations
Compensation
- Competitive compensation package (base salary & bonus)
Benefits
- Competitive compensation package (base salary & bonus)
- Comprehensive benefits, including medical, dental, 401(k), paid time off, and tuition reimbursement
- Medical and dental coverage effective the first of the month following 30 days of service
Company info
- At PALIG, our employees are our greatest asset.
- We value collaboration, trust, and the confidence of our policyholders.
- Our long-standing commitment to excellence continues to drive our success.
- Pan-American Life is an Equal Opportunity Employer and a Drug-Free Workplace.
- Pan-American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses across 49 U.S. states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands through its U.S.-based member companies-Pan-American Life Insurance Company and Pan-American Assurance Company.
- While the ideal candidate will be based in or near the Oak Brook or Chicago, IL area, we are open to considering highly qualified candidates in other locations.
This listing is sourced directly from PALIG's careers page and normalized into a canonical job model.