forgehealth.com
Peer Support & Front Desk Coordinator
Greensburg, PA
Sponsorship not specified$18k-$25kDetected 1 day ago
Customer SupportEHR/EMRPatient CareCommunication
> stay_score
odds of building a lasting career here
25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do.
- Our collective passion is driven and embodied by our core values:
- Optimistic: Our passionate positivity and empathy overcome setbacks and get you to your goals, scientifically and humanely
Responsibilities
- Maintain and document compliance logs in alignment with clinic policies and regulatory standards.
- Manage front desk operations including phones, messages, and real‑time scheduling support for client needs.
- Facilitate new client orientation, explaining clinic processes, group schedules, rights and responsibilities, and available support resources.
Compensation
- The compensation range is $18-25/hr, this salary range reflects total compensation but it is not inclusive of benefits and other company perks.
Benefits
- Comprehensive paid time off package
- Competitive medical, dental, and vision package
- Process and track medical record requests, ensuring confidentiality and timely release of information.
- Complete and monitor UDS uploads and related documentation in the electronic health record or designated system.
- Collaborate with clinical, medical, and billing teams to ensure accurate documentation, scheduling, and follow‑up.
- Please note: most benefits listed apply to the majority of positions, though eligibility may vary by role, full‑time/part‑time status, and length of service.
Company info
- Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical outcomes that span all areas of health, Forge Health is leading the charge in driving innovation, improving care delivery, and shaping the future of behavioral health care.
- At Forge, clinical care is paramount - it's the heartbeat of our operations and the driving force in everything we do. The skill and compassion of our staff are the crucial components to extraordinary experiences and outcomes for those we serve. With our current clinical footprint in the greater Northeast, we have offices in New York, New Jersey, Pennsylvania, New Hampshire - and we're growing! Come join us!
- Who we're looking for:
- The Peer Administrator serves as the first point of contact for clients and visitors, ensuring a welcoming, organized, and recovery‑oriented clinic environment. This role combines front desk operations, peer support, and administrative responsibilities to support smooth daily clinic functioning.
- Facility management including opening the office, maintaining a clean and safe environment, and reporting maintenance needs.
- Greet and check in clients and visitors, ensuring a warm, professional, and trauma‑informed experience.
- Coordinate supply ordering and inventory to ensure clinic materials and forms are consistently available.
- Conduct outreach calls to clients missing from group, encouraging engagement and problem‑solving barriers to attendance.
- Attend and, as appropriate, co‑facilitate peer groups, modeling recovery principles and supporting group norms.
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