Tricon

Concierge - The Taylor

Toronto, ON

Sponsorship not specified$44k-$66kDetected 5 days ago

AuditingHRCustomer SupportCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units.
To learn more, please visit: Tricon Toronto.
They are responsible for delivering professional, responsive, and hospitality-driven experience while supporting the day-to-day operations of the property.

Deliver service in alignment with company standards, demonstrating professionalism, discretion, and attention to detail.
Maintain awareness of resident preferences where appropriate to support a more personalized experience.
Support resident communications by directing requests to appropriate teams and ensuring follow-up and resolution.
Coordinate and support resident service requests related to daily living (e.g., reservations, local information, service referrals) on a request basis.
Maintain strong knowledge of the local neighborhood, amenities, and services to assist residents effectively.
Support parcel management, delivery handling, and resident notifications in accordance with established procedures.
Coordinate and support resident move-ins and move-outs, including communication, elevator bookings, and access coordination.
Maintain accurate logs for resident interactions, deliveries, access control, and service requests.
Support the use and accuracy of property management systems and resident communication platforms.
Serve as a secure and controlled point of access to the building, ensuring all visitors and vendors are properly logged and authorized.

Minimum 2 years of experience in hospitality, customer service, or multi-residential environments.
Ability to multitask and prioritize effectively in a fast-paced environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:
Frequently required to sit, talk, and hear.
Frequently required to stand and move
occasionally required to twist
Strong interpersonal and communication skills with the ability to build positive relationships.
Professional, dependable, and highly organized with strong attention to detail.
High level of discretion and sound judgment.
Comfortable using technology, including Microsoft Office and property management systems.
Minimum Requirements:
Flexible availability required, including day, overnight, evenings, weekends, holidays, and rotating shifts.
Physical Demands:

Experience in residential, hotel, or luxury service environments.
Familiarity with resident apps, parcel systems, and property management platforms (e.g., Yardi).
Knowledge of the local area, services, and amenities.
Preferred Attributes:

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.
$43,890.00 - $65,830.00
This position is eligible for an attractive benefits and wellness package and an incentive opportunity of: 7%

Vision abilities required by this job include close vision, distance vision, and depth perception.
This position is eligible for an attractive benefits and wellness package and an incentive opportunity of: 7%
Ensure compliance with Health & Safety procedures and reporting requirements.

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds.
Founded in 1988, and headquartered in Toronto, Tricon is one of North America's preeminent rental housing providers.

If you require an accommodation, please contact our Human Resources department at AccessibilityHR@triconhomes.com.

This listing is sourced directly from Tricon's careers page and normalized into a canonical job model.