Caliber It Solutions Inc.
VP Strategic Accounts, Caliber
Exton, PA · Vp
Sponsorship not specified$200k-$225kDetected 70 days ago
CRMForecastingLeadershipCommunication
About the role
- The immediate focus is our anchor account - a top national multi-site operator - with the role scaling into broader strategic account ownership as Caliber grows.
- This is a ground-floor VP role with real influence over how we scale - not a seat in a bureaucratic enterprise.
Responsibilities
- Own the Anchor Relationship
- Serve as Caliber's senior point of contact at the executive level for our anchor national account. Drive scorecard performance above benchmark every quarter and protect the portfolio with zero churn.
- Build and execute multi-year account growth plans. Lead negotiations, renewals, and deal structuring. Turn cross-sell and upsell opportunities into signed contract value - targeting 20%+ year-over-year growth across the portfolio.
- Build the Pipeline
- Develop a qualified pipeline of multi-site enterprise prospects and lead complex, long-cycle deals from first conversation to signed contract.
- Manage and develop a team of Account Managers and Directors. Set clear KPIs and individual development plans. Build the playbooks, tools, and processes that let the team scale without losing quality.
- Own the Commercials
- Carry P&L accountability for revenue and margin across the strategic account portfolio. Partner with finance on forecasting, pricing, and deal economics.
Nice to have
- Set clear KPIs and individual development plans.
- Carry P&L accountability for revenue and margin across the strategic account portfolio.
- You are accountable for the client experience end-to-end - not just the contract.
- 20%+ year-over-year revenue growth and expanded share of wallet across the portfolio
- A qualified $50M+ enterprise pipeline with at least five active negotiations and at least one anchor multi-site, multi-year contract signed
- $15M in net new contract value
- Zero account churn
- client scorecards above benchmark every quarter
Compensation
- Base salary: $200,000 - $225,000, depending on experience and market location, plus performance-based incentive compensation.
- Caliber Services Management determines pay based on the cost of labor across US geographic markets, scope of responsibility, and relevant experience.
Equal opportunity
- Caliber Services Management is an equal opportunity employer.
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