k18inc
Senior Manager, Sales Planning and Sales Operations
United States · Senior
Sponsorship not specified$110k-$125kDetected 26 days ago
SalesAccount ManagementForecastingSupply ChainCustomer SupportCadenceLeadershipS&OPDemand Planning
About the role
- To make the impossible possible with the right technology.
- To bring fearless innovation forward and push boundaries past where we thought they could go.
- Position Overview K18 is seeking a Senior Manager, Sales Planning and Sales Operations.
Responsibilities
- Own account-level sell-in budgets by distributor, SKU, and program
- Maintain a deep understanding of each distributor's operating model, sales structure, contractual terms, margin requirements, reporting cadence, and growth priorities.
- Partner with Sales leadership on joint business planning, QBRs, business reviews, and opportunities to improve sell-in, sell-through, account productivity, and brand adoption.
- escalate issues early and partner with Supply Chain, Customer Service, and distributor operations to resolve them.
- Ensure distributor partners receive timely pricing, order requirements, submission forms, account materials, and follow-up documentation.
- Own account-level sell-in budgets by distributor, SKU, and program; track performance against targets and recommend actions to close gaps or accelerate upside.
- Remove operational friction and create scalable templates, trackers, playbooks, and process documentation for repeatable execution.
- Build regular reporting for leadership, distributor partners, and internal commercial teams across weekly, monthly, quarterly, and ad hoc performance views.
- Organize and validate incoming distributor reporting, improving consistency, timeliness, data quality, and usefulness for decision-making.
- Develop dashboards, scorecards, decision packs, and executive narratives that clearly summarize results, risks, opportunities, scenarios, and recommended actions.
Requirements
- 10+ years of experience in account management or sales operations within the professional beauty industry, with a strong focus on managing sales operations, inventory planning, and building account plans.
- Strong understanding of the professional distribution landscape, including the dynamics of national retailers and independent distributors
- Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
- Strong analytical skills with the ability to interpret sales data, trends, and market intelligence to drive decision-making.
- Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
- Experience in developing and executing account-specific sales strategies and promotional programs.
- Passion for the beauty industry and a deep understanding of the professional haircare space.
Compensation
- $110-125k (in USD $)
- This range represents the low and high end of the anticipated base salary range for this position. The actual base salary will depend on numerous factors such as: experience, knowledge and skills, and if the location of the job changes.
- Stay safe and protect your personal information.
- Be cautious of suspicious messages from individuals pretending to be recruiters or company representatives.
- We will never ask for money, credit card details, or any form of payment during the recruitment process.
- Official job opportunities are listed only on the K18 Careers page and trusted job boards.
Benefits
- Build and refine forecasts by distributor, SKU, category, promotion, launch, and education kit.
- Integrate commercial drivers into the demand forecast, including promotions, new product launches, sampling and testers, education calendars, account plans, and field intelligence.
- Lead Sales inputs for consensus forecasting and S&OP discussions, aligning Finance, Supply Chain, Demand Planning, Education, Marketing, and Operations on assumptions, risks, and priorities.
- If you are an individual with a disability and need an accommodation in order to apply for a job listing, please contact us at recruiting@k18hair.com.
This listing is sourced directly from k18inc's careers page and normalized into a canonical job model.