HEI Hotels and Resorts

HEI Hotels and Resorts

Sub Supervisor

Westin Grand Central - New York, NY

Sponsorship not specified$28k-$35kDetected 22 days ago
CommunicationAdaptability

About the role

  • Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.

Responsibilities

  • Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
  • Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
  • Provide Housekeeping Team direction and support.

Requirements

  • Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs with or without reasonable accommodations.
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Nice to have

  • Housekeeping experience preferred.

Skills

  • Qualifications and Skills

Compensation

  • Salary Range: $28.00 - $35.00 Hourly
  • Tipped/Service Charge Eligible? No
  • Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support.
  • Essential Duties and Responsibilities
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
  • Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

Benefits

  • For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
  • We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
  • Discretionary Performance Bonus Eligible? No
  • ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Company info

  • It's Your Moment to Rise. Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise. To feel empowered by career growth opportunities in a people-first environment. And to work together to enhance the well-being of our guests, our communities and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner. If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise.
  • Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
  • We value U.S. military experience and invite all qualified military candidates to apply.
  • It's Your Moment to Rise.
  • Start Your Journey with us at the The Westin New York Grand Central and discover a place where you're given a choice to not just get up and go to work, but rise.
  • To feel empowered by career growth opportunities in a people-first environment.
  • And to work together to enhance the well-being of our guests, our communities and each other.
  • We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.
  • Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner.
  • If you're someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise.
  • Don't meet every single requirement of this job?
  • At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
  • You may be the perfect candidate for this or for other roles within our organization!
  • Compensation

Equal opportunity

  • equal opportunity employer.
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This listing is sourced directly from HEI Hotels and Resorts's careers page and normalized into a canonical job model.