ASU
CARE Coordinator
Alamosa, Colorado · Contract
Sponsorship not specified$43k-$52kDetected 20 days ago
Computer VisionComplianceHRHRISHIPAALeadershipCommunication
About the role
- Specific Job Duties (Essential Functions of Responsibilities)
- Serve as the primary point of contact for the Counseling Center.
- Schedule appointments for the Counseling Center staff, coordinate team meetings (including scheduling rooms and organizing materials), and assist with staff travel arrangements.
Responsibilities
- This position serves as the primary administrative link between the Counseling Center and the broader campus support network, ensuring seamless student access to services and efficient team operations.
- Administrative and Operational Support
- Serve as the primary point of contact for the Counseling Center. Answer and appropriately route incoming phone calls, manage the general office email inbox, greet students/visitors, and provide general information about services.
- Manage office supplies, order materials, submit and track purchase requisitions, process invoices, and maintain records related to the Counseling Center operating budget in compliance with institutional policies.
- Maintain and organize confidential client records (both electronic and physical), ensuring compliance with HIPAA, FERPA, and institutional privacy standards. Manage documentation for staff training, licensure, and professional development.
- Triage & CARE/BIT Case Management Support
- Provide essential administrative support to the CARE/BIT team in connection with the Student Affairs Program Assistant, including scheduling meetings, taking confidential minutes, and disseminating necessary follow-up tasks to team members.
- Answer and appropriately route incoming phone calls, manage the general office email inbox, greet students/visitors, and provide general information about services.
- Manage documentation for staff training, licensure, and professional development.
- Manage central database/tracking system for CARE/BIT cases.
Requirements
- BA required in Psychology, Sociology, or related field
- Proven ability to handle sensitive and confidential information and discretion and professional maturity.
- Ability to exercise sound judgment in crisis situations and follow established protocols.
- Minimum of 1 year experience in an administrative support role, preferably within healthcare, higher education, or social service setting.
- Excellent organizational and multitasking skills with attention to detail.
- Strong verbal and written communication skills.
Nice to have
- MA/MS in Psychology, Sociology or related field
- Experience with case management or referral coordination.
- Familiarity with the ethical and legal requirements related to student records (FERPA/HIPPA)
Compensation
- The salary range for this position is $43,100-$51,700.
Benefits
- In addition to salary, Adams State University offers a competitive benefits program including medical, dental, vision, disability insurance, flexible spending accounts, life insurance, and retirement savings plans.
- For detailed benefits information please visit our Human Resources Benefits Page.
- Maintain an up-to-date and organized list of campus and community mental health, medical, and social service resources for effective student referral.
- Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibits discrimination on the basis of sex, including in admission and employment.
This listing is sourced directly from ASU's careers page and normalized into a canonical job model.