Google

Senior Technical Account Manager, Google Cloud

Sunnyvale, CA, USA · Senior

Sponsorship not specified$140k-$205kDetected 11 hours ago

Full-Stack DevelopmentGCPCloud PlatformsCustomer SuccessCustomer SupportLeadershipCommunicationProblem Solving

About the role

- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.

Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
Develop relationships with stakeholders to understand customer's business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.
Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.

Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
Experience in cloud consulting.

MBA or Master's degree in a Management, Technical, or Engineering field.
Experience translating business requirements into technological solutions.
Experience in application or workload migration to public cloud providers.
Excellent written and verbal communication, presentation, problem-solving, and client management skills.
Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.
In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.
Google Cloud accelerates every organization's ability to digitally transform its business and industry.
Accelerate customer adoption of Google Cloud by leading the implementation journey.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.

This listing is sourced directly from Google's careers page and normalized into a canonical job model.