Scout Motors

Lead, Aftersales Technology

Novi, Michigan, United States · Full-time

Sponsorship not specified$160k-$193kDetected 11 hours ago

Platform EngineeringStakeholder ManagementCRMLogisticsVendor ManagementERPLeadership

About the role

One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work.
Respect for the past and the future by taking an iconic American brand that hasn't been around for a while, electrifying it, digitizing it, and loading it with American innovation.

Own the strategy, roadmap, and delivery of Aftersales and Retail ERP systems supporting service operations, parts management, DMS, warranty, recall, technical service, and related retail capabilities.
Serve as the Commercial IT domain owner for the Aftersales ERP template, coordinating solution design, vendor execution, phased rollout, integration, testing, deployment, and transition to operations.
Lead cross-functional alignment across Commercial Operations, Digital Products, ERP, Finance, Data, Platform Engineering, Security, and other system teams to resolve dependencies and drive decisions.
Evaluate build, buy, and other system options, ensuring recommendations are based on business value, launch readiness, integration complexity, cost, scalability, and long-term supportability.
Strong vendor management skills, including RFI/RFP support, solution evaluation, implementation oversight, and delivery accountability.
Ability to manage multiple workstreams, dependencies, risks, and decisions while maintaining focus on launch readiness.
This is a chance to create something new and lasting - with an iconic brand at its foundation.

This role will lead a portfolio spanning Aftersales ERP, DMS, service operations, parts logistics, technical service systems, warranty and recall touchpoints, and required VW Group systems.
To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
Strong understanding of automotive Aftersales, service operations, parts logistics, retail operations, DMS, ERP, or related commercial systems.
Bachelor's degree in information technology, business, engineering, or related field.
12 + years of experience in IT, business systems, product delivery, ERP implementation, or solution delivery; automotive or mobility experience preferred.

12 + years of experience in IT, business systems, product delivery, ERP implementation, or solution delivery
automotive or mobility experience preferred.

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program.
Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience.
The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $160,000.00 - $192,500.00

Medical, dental, vision and income protection plans
An employer match and immediate vesting
20 days planned PTO, as accrued
40 hours of unplanned PTO and 14 company or floating holidays, annually
Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
You'll be comfortable with change and flexible in a fast-paced, high-growth environment.
The benefits of joining Scout include the chance to build products and a company from the ground up.

Scout Motors is committed to employing a diverse workforce <span class="NormalTextRun Comm

This listing is sourced directly from Scout Motors's careers page and normalized into a canonical job model.