Icon Creative
IT Helpdesk Technician (Evening Shift)
Vancouver, British Columbia
Sponsorship not specifiedDetected 7 days ago
PowerShellLinuxAdobe Creative SuiteDNSProblem SolvingMentoring
About the role
- Company Overview ICON Creative Studio is Canada's largest independently owned animation entertainment company, located in the historic Gastown district of Vancouver, BC.
- We operate from a holistic philosophy, leveraging the unique skill sets of our team members to maximize production efficiency while maintaining an optimal balance of creativity and quality on-screen.
- Work with the latest tools and software, ensuring you're always equipped to do your best work.
Responsibilities
- Provide support and technical assistance to users with requests or issues they face on software and hardware.
- Maintain, upgrade, and manage software, hardware, networks and render farm.
- Our talented team includes specialists across the entire animation pipeline, working alongside creative and management professionals to deliver outstanding animated content.
- Known for our commitment to quality, efficiency, and timely deliveries, ICON has partnered with distributors, broadcasters, and leading streaming platforms worldwide to create and produce noteworthy, impactful projects.
- Collaborate on top-tier feature and episodic CG franchises for major streaming platforms, including Netflix, Disney+, Apple TV+, Amazon, Peacock, and Paramount+.
Nice to have
- PowerShell Scripting
- Thinkbox Deadline Render Farm Management
- Basic Linux experience
- Experience troubleshooting software used in the 3D content creation industry.
- Adobe Creative Cloud suite, Autodesk products, Nuke, etc.
- PowerShell Scripting - Thinkbox Deadline Render Farm Management - Basic Linux experience.
- Experience troubleshooting software used in the 3D content creation industry. - Ex.
- In accordance with British Columbia's pay transparency legislation, the wage displayed reflects the minimum rate established under ICON's collective agreement.
Skills
- Troubleshooting/problem-solving skills
- Ability to learn quickly
- Help-Desk Support
- Workstation hardware troubleshooting
- Active Directory, DNS, DHCP, and GPO experience
- Computer Imaging
- Cloud hosted email
Compensation
- Additional compensation may be considered based on experience, qualifications, and project needs, where permitted by the collective agreement.
Benefits
- Access direct deposit and a generous benefits package.
- Grow with us through continuous learning opportunities, mentorship, and empowering you to achieve your professional goals.
- We offer a competitive total rewards package that includes comprehensive extended health, dental, vision, prescription drug, and paramedical coverage, and access to mental health and wellness resources.
- Employees also enjoy a pet-friendly studio, an onsite gym, and regular social events that bring teams together both virtually and in person.
Company info
- Be part of a diverse team of artists from around the globe who have joined us here in British Columbia.
- Be part of a studio that upholds a premium standard of quality across all productions, putting every resource into what's on-screen.
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