Trupanion
eCommerce Manager, Digital Merchandising
Seattle, , United States · Full-time
No sponsorship$110k-$130kDetected 1 day ago
A/B TestingProduct ManagementStakeholder ManagementSEOContent MarketingCommunicationProblem Solving
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odds of building a lasting career here
33Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
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About the role
- Trupanion is a leading provider of medical insurance for cats and dogs in North America.
- This position is open to candidates in the Seattle area.
- You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.
Responsibilities
- Drive Digital Merchandising Strategy
- Own the presentation and prioritization of content, messaging, and customer experiences across digital channels.
- Develop content, navigation, and merchandising plans that align with business priorities, customer needs, and enrollment goals.
- Partner with Marketing, Brand, Analytics, and Design teams to deliver cohesive customer experience across channels.
- Manage Content & Navigation Experiences
- Partner with SEO and Creative teams to create compelling experiences that support both traditional search and emerging AI-driven discovery behaviors.
- Optimize the Customer Journey
- Partner with Analytics to identify areas of study and prioritize features to enhance conversion journeys.
- Lead Testing & Performance Optimization
- Own a structured test-and-learn roadmap focused on improving conversion, engagement, quote starts, and enrollment performance.
Requirements
- 7+ years of experience in digital merchandising, site experience, eCommerce, or conversion optimization.
- Experience with web analytics platforms, testing tools, content management systems, and merchandising platforms.
Compensation
- The base salary range for this position is $110,000 - $130,000, on a full-time schedule.
- Along with base salary, Trupanion employees may be eligible for monthly bonuses.
Benefits
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ
- Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.
Company info
- Our mission is to help loving, responsible pet owners budget and care for their pets.
- At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.
- Maintain and evolve navigation structures to ensure customers can easily discover and understand relevant information.
Equal opportunity
- We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
Visa & Work Authorization
- Applicants must be authorized to work for any employer in the U
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This listing is sourced directly from Trupanion's careers page and normalized into a canonical job model.