Doximity
Client Success Manager, Pharma
San Francisco, CA or Remote (U.S.) · Senior · Full-time
Sponsorship not specified$91k-$138kDetected 7 days ago
Account ManagementRecruitingCommunicationMentoringOrganizational Skills
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odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- The Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team.
- You'll need to embrace a fast-paced, tech savvy, healthcare communications environment.
- You will also need to be confident in managing multiple clients and priorities simultaneously.
Responsibilities
- This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy.
- You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship.
- Manage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress.
- Collaborate with various internal/external teams to develop, iterate, and launch client content. Monitor, measure, and summarize campaign metrics.
Requirements
- Client-facing experience required
- 5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market
- Understanding of the pharmaceutical regulatory review process
- Excellent written and verbal communication
- Success working independently and being personally accountable for assigned client accounts
- Highly organized, able to coordinate large amounts of information across multiple projects
- Enthusiasm to help physicians and improve the US healthcare system
Compensation
- Quarterly bonus or incentive compensation (where applicable)
Benefits
- In addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees.
- Medical, dental, and vision insurance
- Flexible paid time off and company holidays
- Paid parental leave
- Professional development and learning opportunities
- Wellness and mental health resources
- At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare.
- Help build products that support over a million healthcare professionals and ultimately improve patient care.
- Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.
- Remote work support and home office stipend (where applicable)
Company info
- At Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact.
- We are committed to using AI responsibly, transparently, and in accordance with applicable laws.
- We are committed to creating an inclusive workplace where everyone can thrive.
Equal opportunity
- Doximity is proud to be an Equal Opportunity Employer.
- We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.
- If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.
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This listing is sourced directly from Doximity's careers page and normalized into a canonical job model.