Mila
FSQA Manager
Sumner, WA
Sponsorship not specifiedDetected 19 days ago
Supply ChainProcess ImprovementFDA RegulatoryLeadershipCommunicationHACCPFood SafetyFood Science
About the role
- This role is responsible for ensuring MìLà's products are safe, compliant, consistent, and produced to customer, regulatory, and internal quality standards.
- This is a plant leadership role, not a desk-only compliance role.
- Serve as the site contact for USDA-FSIS inspection activities, NRs, corrective actions, documentation reviews, and HACCP reassessments.
Responsibilities
- Something we can own, but that's also meant to be shared.
- Support MiLa's future RTE / prepared food growth by strengthening post-lethality controls, including hygienic zoning, EMP, sanitation verification, traffic flow, allergen control, product handling, and finished product release practices.
- Own product quality standards for frozen dumplings, noodles, sauces, meal kits, and other prepared food products.
- Support product consistency for weight, filling, dough quality, meat-to-dough ratio, appearance, packaging, labeling, and finished product standards.
- Support supplier quality through COA review, ingredient and packaging specifications, supplier nonconformance investigations, and approval documentation.
- Maintain quality KPIs, including complaints, holds, NRs, audit findings, sanitation findings, EMP results, defects, and label errors.
- Lead, coach, train, and develop the FSQA team across shifts.
- Build a culture where food safety and quality are owned by the full plant, not only by QA.
- The FSQA Manager will lead the plant FSQA team and partner closely with Operations, Sanitation, Maintenance, Supply Chain, R&D, and Procurement.
- The ideal candidate is visible on the floor, strong with USDA-FSIS, disciplined with documentation, and capable of building quality ownership across shifts.
Requirements
- 7+ years of food safety/quality assurance experience in food manufacturing.
- 3+ years of people leadership experience in plant quality or FSQA.
- Direct experience in a USDA-FSIS-regulated manufacturing environment.
- Strong knowledge of HACCP, SSOP, GMPs, allergen control, sanitation verification, EMP, CAPA, food safety plans, and regulatory documentation.
- Experience with customer complaints, product holds, nonconforming product disposition, RCA, and corrective actions.
- Experience supporting GFSI, SQF, customer, regulatory, or third-party audits.
- Must be comfortable working around raw meat/poultry, dough, sauces, frozen products, sanitation chemicals, equipment, and cold environments.
- Must be available to support audits, inspections, urgent quality issues, multiple shifts, and occasional weekend or off-shift needs.
Nice to have
- Bachelor's degree in Food Science, Microbiology, Biology, Meat Science, Animal Science, or related field.
- HACCP certification.
- PCQI certification.
- SQF Practitioner or SQF audit leadership experience.
- Experience with frozen foods, meat/poultry, dumplings, Asian foods, sauces, noodles, prepared meals, or RTC/RTE food products.
- Experience with RTE, post-lethality, high-care, or high-hygiene food manufacturing environments, including EMP, sanitation verification, hygienic zoning, traffic flow, and finished product release controls.
- Bilingual English/Spanish.
- Experience with supplier quality, imported ingredients, COA review, and supplier documentation.
Company info
- Our mission is to build something that feels authentically and uniquely true to our roots as a Chinese-American-founded brand.
This listing is sourced directly from Mila's careers page and normalized into a canonical job model.