Nhfca
Guest Services Associate Lead, Los Angeles-Pico Union
los Angeles, California, United States
Sponsorship not specified$19k-$22kDetected 28 days ago
ResearchLeadershipCommunicationProblem SolvingTime ManagementMentoringMicrosoft Office
About the role
- If so, this is the PERFECT POSITION for you!
- This leadership role requires effective delegation, clear communication, and proactive problem-solving.
- Delegate tasks and ensure alignment with departmental and facility goals.
Responsibilities
- Create and maintain daily task assignments, adjusting based on
- Support onboarding and training of new GSAs; provide ongoing coaching and guidance.
- Monitor staff performance and collaborate with the Operations Manager for performance evaluations, feedback, and improvement planning.
- NHF All Staff (monthly), Operations (monthly), and GSA Lead meetings (bi-weekly).
- Safety & Crisis Management Maintain the safety and security of the facility during overnight hours.
- Take the lead in emergency situations including evacuations, safety drills, and crisis response.
- General Duties Perform standard Guest Services Associate responsibilities, including guest engagement, basic cleaning, supplies monitoring, and policy enforcement.
Requirements
- Saturday - Wednesday, 11:00PM - 7:30AM Tuesday - Saturday, 11:00PM - 7:30AM Do you meet the REQUIRED MINIMUM QUALIFICATIONS for this position?
- The duties as described will required frequent standing and walking.
- The employee will frequently be required to lift/pull/push/move up to 50 pounds.
- Attend required meetings including:
Compensation
- $19k-$22k
Benefits
- Coordinate with interdisciplinary teams including Medical, Social Services, Environmental Services, and Security as needed.
This listing is sourced directly from Nhfca's careers page and normalized into a canonical job model.