Shipenergy

Shipenergy

Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics

LaSalle, Quebec

Sponsorship not specifiedDetected 20 days ago
LogisticsCustomer SupportCollaborationProblem SolvingTransportation Management

About the role

  • (English follows) Le Groupe de Transport ENERGY est actuellement à la recherche d'un Représentant(e) au service à la clientèle pour rejoindre son équipe de LaSalle.
  • Prendre note qu'il s'agit d'un poste en présentiel.
  • Dans ce rôle, vous travaillerez en étroite collaboration avec nos clients et notre équipe des opérations de courtage en transport afin de soutenir les opérations quotidiennes des comptes.

Responsibilities

  • As a CSR, you will work closely with our Clients and Operations Team to support the day-to-day operations of their accounts.

Requirements

  • Minimum 2-year experience in Customer Service in the transport/logistics industry, ideally.
  • Strong customer service skills and the ability to satisfactorily resolve all issues.
  • Ability to thrive under pressure while delivering solutions that exceed customer expectations.
  • Must be available to work one-full weekend per month from 8:00 AM- 5:00 PM.
  • Fluency in French and English, oral and written, is required (since we do business with clients based in Canada and the United States, knowledge of both languages is not only important but a major asset for us).

Benefits

  • Assurances collectives incluant couverture médicale, vision et dentaire

Company info

  • At ENERGY, "Driven to be different" isn't just a tagline, it's part of our DNA. We stand by our values because they are what unites us. Our mission is to provide an great work environment for our employees to thrive and to create the best client and partner experiences in the logistics industry.
  • Top reasons to work for ENERGY Transportation Group
  • Great work environment in a growing company
  • Company recognized as Canada's Best Managed Companies program
  • Company that has undergone rapid growth 5 years in a row - Canada's Top Growing Companies by the Globe & Mail
  • Company certified as a " Top Fleet Employer " by Trucking HR Canada
  • Company certified as a '' Great Place to Work ®'' Canada & Quebec
  • Strong career progression available within the company
  • Group insurance including medical, vision and dental
  • Free access to our Telemedicine program
  • At ENERGY, "Driven to be different" isn't just a tagline, it's part of our DNA.
  • We stand by our values because they are what unites us.
  • Our mission is to provide an great work environment for our employees to thrive and to create the best client and partner experiences in the logistics industry.
  • Years of Service Recognition Program with linked benefits - Group RRSP
  • At Energy Transportation Group, we are committed to fair, transparent, and inclusive hiring practices.
  • We are an equal opportunity employer and consider all qualified applicants regardless of race, gender, age, disability, sexual orientation, or any other protected status.
  • We embrace diversity, believing it drives innovation and strengthens our teams.
  • To enhance our recruitment process, we use AI-driven tools to assist in resume screening and candidate matching based on qualifications and experience.
  • However, all hiring decisions are made by our HR team to ensure fairness and eliminate bias.
  • If you require accommodations at any stage of the hiring process, please let us know, and we will be happy to assist.
  • Your privacy is important to us.
  • Personal information shared during recruitment is used solely for hiring purposes and handled in compliance with data protection laws.*
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This listing is sourced directly from Shipenergy's careers page and normalized into a canonical job model.