Scrunch

Scrunch

Solutions Engineer

New York City · Full-time

Sponsorship not specifiedDetected 40 days ago
LLMsProduct ManagementProduct StrategyProcurementCustomer SuccessLeadershipPublic Speaking

About the role

  • In this role, you'll help shape how our product is positioned at scale, working closely with Product, Engineering, Sales, and Customer Success teams.
  • We are not currently offering fully remote if you are based in the NYC area.

Responsibilities

  • Work with Enterprise Account Executives and leadership on Lead complex, enterprise-level sales cycles from discovery and technical evaluation through to proposals, PoCs (proof-of-concepts), and closed-won deals.
  • Own technical demonstrations and architecture design, including integrations, data flows, and enterprise-grade configurations translating product capabilities into customer value
  • Collaborate cross-functionally with Product, Engineering, Legal/Compliance, and Support to:
  • Support onboarding and expansion efforts to ensure smooth handoffs to Customer Success, and help identify opportunities for upsells, expansion, or additional use cases.
  • Ability to manage multiple projects and stakeholders concurrently
  • Collaborate cross-functionally with

Requirements

  • 6-10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
  • Experience working on enterprise deals
  • Ability to effectively explain complex concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges
  • Experience speaking with and presenting to C-Level executives
  • Comfort with ambiguity and the ability to adapt to the market, the state of the organization and quickly shifting priorities.

Benefits

  • Medical, dental, vision, and life & disability insurance
  • Paid parental leave when life's biggest moments happen
  • Home office stipend so your workspace doesn't suck
  • Flexible PTO - take what you need, we trust you
  • 🌱 Financial wellness: 401(k)
  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Phone and internet reimbursement
  • 🖥️ Remote support: Phone and internet reimbursement

Company info

  • Scrunch https://scrunchai.com/, a Sitecore company, is on a mission to bring brands to an AI-first future-where people increasingly rely on LLMs to discover, understand, and act on information that matters to them.
  • As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more-working with AI platforms, not against them.
  • This shift represents the biggest change to marketing since the dawn of the internet.
  • Today, more than 500 paying brands-including Fortune 500 companies like Lenovo, category-defining brands like Akamai, ADP, Lenovo and breakout startups like Clerk-use the platform.
  • NYC | Hybrid | 3x/week in-office
  • We are seeking a Solutions Engineer to act as a trusted technical advisor and strategic partner for enterprise- and large-scale customers.

Equal opportunity

  • Team offsites and a crew that genuinely likes each other
  • Scrunch is an equal opportunity employer.
  • We welcome people of all backgrounds, experiences, perspectives, and identities.
  • Right to Work https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

This listing is sourced directly from Scrunch's careers page and normalized into a canonical job model.