Jobber
Senior Product Manager, Franchise
Toronto · Senior
Sponsorship not specifiedDetected 26 days ago
Product ManagementProduct StrategyBusiness DevelopmentLeadershipCollaborationMentoring
About the role
- We're looking for a Senior Product Manager who is excited by the idea of helping franchise networks run better at every level.
- Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
- You'll work across a genuinely complex product surface: centralized billing, brand-level reporting, network controls, multi-location management.
Responsibilities
- And you'll be doing it while sitting alongside Business Development in live partnership cycles, RFP responses, and roadmap conversations with prospective franchise partners.
- Someone who can hold the complexity of a multi-stakeholder customer, build internal influence without formal authority, and move from a partner conversation to a prioritized roadmap without losing the thread.
- Drive complex, business-critical Franchise and multi-unit product initiatives.
- Prioritize opportunities into a cohesive product roadmap that ties customer and partner needs with Jobber's business goals and competitive landscape.
- Partner closely with other departments across the company (e.g. Business Development, Sales, Success, Product Marketing, and more) to launch and scale new ideas.
- Engage and cultivate relationships with Franchise and multi-unit users to influence shared cross-team directions and manage risks or trade-offs.
- Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams.
Requirements
- 5+ years of product management experience, with evidence of shipping real things and seeing them through to long-term outcomes.
Nice to have
- Experience in franchise, multi-unit, or enterprise SaaS environments.
Compensation
- At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth.
- This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to show the progression from learning the ropes to truly excelling.
- We design our compensation to reflect each new hire's skills, experience, and against the complexity of the role, ensuring a fair and competitive salary.
- Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint.
- The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop.
- This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Benefits
- Define a vision, strategy, and roadmap that enables a diverse portfolio of these users.
- A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options.
- A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential.
- A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet.
- Bonus points if you have:
Company info
- Job by job, we're transforming the way service is delivered.
- Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid!
- We're bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers.
- Jobber exists to help make these small businesses successful, and when they're successful we all win!
- Franchise is one of the most complex areas Jobber is building right now.
- We are building Jobber Central and creating tailored solutions to support the unique needs of franchise and multi-unit businesses, streamlining their operations and empowering franchisors to optimize their networks at scale.
- Direct experience participating in BD or partnership cycles as a product voice: RFP responses, roadmap conversations with prospects, or partner-facing demos with large or enterprise customers.
- Experience working with multi-stakeholder customers where the decision-maker and the end user are different people with competing needs.
- With Jobber, they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience.
- Running a small business today isn't like it used to be-the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more.
- Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more.
- With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011-but we've just scratched the surface of what we want to accomplish for our customers https://www.youtube.com/watch?index=24&list=PLoktA_D-2UEnxMLfCe93bANKXVXd2bdN8&v=EkfZmHrRLx4.
- We're looking for a Senior Product Manager, Franchise to be part of our Ecosystem product organization.
Equal opportunity
- We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
This listing is sourced directly from Jobber's careers page and normalized into a canonical job model.