PrePass

Site Operations Supervisor

Lexington, Kentucky, United States

Sponsorship not specifiedDetected 22 days ago

Project ManagementCustomer SupportCommunicationProblem SolvingPublic SpeakingAdaptabilityConstruction Management

About the role

About PrePass PrePass® is North America's most trusted weigh station bypass and toll management platform. We're transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It
all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It's what we do best, and we do it to meet the demands of the road every day. That's why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther,

Field Operations & Technical Support Coordinate field activities and operational priorities for a team of Site Operations Technicians.
Support installation, maintenance, and repair activities for PrePass roadside systems and infrastructure.
Provide technical guidance and escalation support for complex field issues.
Monitor system performance and support rapid resolution of operational disruptions.
Maintain accurate documentation, service records, and operational reporting.
System Reliability & Infrastructure Support Oversee preventative maintenance and corrective maintenance activities.
Support deployment and commissioning of new roadside technology installations.
Support testing, validation, and acceptance activities for new technologies and infrastructure upgrades.
Coordinate field resources to support project schedules, service requests, and operational requirements.

Minimum 5 years of experience supporting site operations, technical operations, intelligent transportation systems, RF communications, networking, computer systems, or related field service environments.
Minimum 2 years of experience leading projects, coordinating field teams, or providing technical oversight.
Experience supporting distributed technology infrastructure and field-deployed systems.
Experience coordinating and supporting geographically dispersed field resources.
Valid driver's license and ability to travel domestically up to 50%.
Experience in construction management, highway construction, or infrastructure project coordination.
Knowledge of Weigh-in-Motion (WIM) systems and related technologies.
Experience working with RF communications, wireless networks, or industrial control systems.
Domestic travel of up to 50% is required.

our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster.
This work challenges and rewards, presenting complex problems that need ambitious answers.
We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.
The position serves as a technical resource for Site Operations Technicians and works closely with internal engineering, operations, project management, and customer-facing teams.
include coordinating field activities, supporting technical issue resolution, monitoring system performance, and ensuring operational standards are met across assigned territories.
The Site Operations team consists of highly experienced field professionals with extensive institutional knowledge and long-term tenure.
The successful candidate will be comfortable operating within a collaborative technical environment while contributing to continuous improvement initiatives and operational excellence.
Assist with troubleshooting hardware, software, networking, RF communications, and system integration issues.

How We Will Take Care of You Robust benefit package that includes medical, dental, and vision that start on date of hire.
Paid Time Off, to include vacation, sick, holidays, and floating holidays.
Paid parental leave.

Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees.
Join Us At PrePass, our mission drives us.
Cross-Functional Coordination Serve as a technical point of contact between field personnel, customers, vendors, and internal stakeholders.

This listing is sourced directly from PrePass's careers page and normalized into a canonical job model.