nashvillezoo

Volunteer and Internship Manager

Nashville, TN · Intern · Internship

Sponsorship not specified$25k-$30kDetected 12 days ago

LeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages.
Position Description The Volunteer and Internship Manager is responsible for overseeing all aspects of the Zoo's volunteer and internship programs, fostering an environment where volunteers feel engaged, appreciated, and empowered.

Maintain professional conduct at all times and consistently model the organization's values in all interactions with colleagues, guests, and stakeholders.
Maintain regular and reliable attendance
Maintain and refine volunteer policies, procedures, and best practices to ensure a well-organized and effective program.
Employee Assistance Program (EAP) - confidential support services for mental, emotional, and financial well-being.

These roles require clear verbal communication, strong customer‑service skills, and the ability to project one's voice during programs, tours, and presentations.
All candidates are required to successfully complete a criminal background check and drug screening prior to hire.

Ability to self-direct work tasks while ensuring safety and productivity.
Excellent organizational, problem-solving, and communication skills.
Excellent written and oral communication skills
Ability to work occasional evenings, weekends, or special events as required.
Proficiency in volunteer management software (currently utilizing Better Impact) and Microsoft Office.
Ability to respond to emergency situations calmly and follow protocols
Demonstrated success with leveraging community relationships.
Experience managing staff and/or leading teams.

Comprehensive healthcare coverage - including medical, dental, and vision plans to keep you and your family healthy.
401(k) retirement plan with company matching - helping you build a secure future while you make a meaningful impact today.
Generous paid time off and sick leave - because rest and recovery are vital.
Exclusive zoo perks - enjoy discounts on park experiences, retail, and food services, plus complimentary membership benefits.
Full-time employees enjoy a robust benefits package designed to support your health, well-being, and future:
Develop and implement strategies to recruit, train, and retain volunteers who support the Zoo's operations, education programs, and guest experience.
Oversee and expand an innovative paid internship program in animal care and education.
Develop collaborative partnerships with educational institutions and community organizations to promote and recruit for the internship and other career pathways programs.
Work with Animal Care and Education Teams to design meaningful, hands-on learning experiences aligned with established curriculum and Zoo mission.

A collaborative and inclusive culture - be part of a diverse team where your voice matters, your growth is nurtured, and collaboration thrives across all departments.

This listing is sourced directly from nashvillezoo's careers page and normalized into a canonical job model.