Coaction

Senior Claims Examiner, Professional Lines

Morristown, NJ · Senior

Sponsorship not specified$103k-$168kDetected 28 days ago

Process ImprovementCustomer SupportCollaborationUnderwritingClaims Management

About the role

As a Senior Claim Examiner at Coaction, you will join a dynamic, fast-paced claims organization focused on managing complex Professional Liability matters.
Equal Opportunity Employer Coaction is an Equal Employment Opportunity employer.
Coaction also prohibits harassment of applicants or employees based on any of these protected categories.

Maintain a proactive diary system to track key milestones and ensure adherence to service standards.
Lead and participate in claim review meetings
Build and maintain strong relationships with brokers, insureds, and risk managers to deliver high-quality, tailored service.
Lead and participate in claim review meetings; analyze trends and present insights to internal and external stakeholders.
Partner closely with Underwriting, Risk Management, and Customer Service teams to ensure alignment with broader business objectives.
Drive continuous improvement in claims handling processes, workflows, and best practices.
Maintain strong documentation and audit readiness standards.
Proven ability to manage large, complex claims with significant financial exposure.

Evaluate and assign new claims based on complexity, jurisdiction, and expertise.
Ensure timely, strategic decision-making aligned with business and client goals.
Provide hands-on claims management for Fidelity Bond, D&O, E&O, and EPL matters.
Direct litigation strategy in collaboration with defense counsel, including attendance at mediations, settlement conferences, and trials.
Serve as a primary claims liaison for key accounts and specialty programs in partnership with Professional Liability leadership.
analyze trends and present insights to internal and external stakeholders.
Provide insights on claims trends, emerging risks, and loss drivers to inform underwriting strategy and product development.
Contribute to cross-functional initiatives to enhance operational effectiveness.

$103,000-$168,000 + discretionary incentive bonus + benefits depends on various factors including, without limitation, individual and organizational performance.
The offered rate of compensation will be based on individual education, experience, and qualifications.

Manage end-to-end handling of complex Professional Liability claims, including investigation, coverage analysis, reserving, litigation management, and resolution.
Analyze coverage issues, liability exposures, and damages with precision and sound judgment.
Strong knowledge of policy language interpretation, coverage analysis, and litigation management.
In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Employer
Coaction is an Equal Employment Opportunity employer. Coaction's policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Coaction also prohibits harassment of applicants or employees based on any of these protected categories.
If your application is selected, you will receive an email directly from the Coaction Recruiting Team at coaction@myworkday.com asking you to contact a member of the Coaction Recruiting Team. Any other method of contact may be fraudulent.
Coaction is an Equal Employment Opportunity employer.

This listing is sourced directly from Coaction's careers page and normalized into a canonical job model.