Freedom Power
Solar Monitoring and Specialist
Austin, TX
Sponsorship not specifiedDetected 56 days ago
Project ManagementCustomer SupportCommunicationCollaborationMicrosoft Office
About the role
- Join the Energy Revolution: Power Your Career with Freedom Power!
- Freedom Power is leading the charge in the rapidly expanding world of home electrification.
- You'll be joining the same local, Texas-rooted teams committed to customer-first excellence, but with a massive new opportunity for growth and impact.
Responsibilities
- If you want to build a rewarding career by helping homeowners take control of their energy, slash their bills, and stay protected no matter what-your future starts here.
- Create and configure monitoring portals for customer solar systems in appropriate manufacturer software (Solar Edge, Sunpower, and Enphase) as needed for the Service Department.
- Provide monitoring, field technician, and customer support as needed.
Requirements
- A minimum of 2 years of experience in a solar field.
- Strong computer skills, including the ability to multitask in various systems at once.
- Experience with failure analysis/diagnosis and the processes used to facilitate them.
- Knowledge, Skills and Abilities:
Nice to have
- Experience with SolarEdge Portal, Sunpower Portal, or Enphase Portal is highly preferred.
- Previous troubleshooting experience is a plus.
- We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes.
Skills
- Detailed orientated.
- Strong organizational skills.
- Project Management skills.
- Ability to multitask.
- Excellent customer service skills.
- Must have strong verbal and written communication skills.
- Proficiency with Microsoft Office and Google Workplace.
- Professional demeanor.
Benefits
- For this reason, we offer a growing Benefit Plan that includes the following:
- Medical, Dental, and Vision Insurance 100% Company-Sponsored Short-Term Disability 401(k) Employer Matching Weekly Pay Dates 3 Weeks PTO + 3 Sick Days 12 Paid Holidays 1 Floating Holiday Upward mobility Opportunities!
Company info
- We've unified the expertise of Freedom Solar and Freedom HVAC to become a complete whole-house energy provider, and we're looking for passionate individuals to join our unstoppable team.
- This is more than a job; it's a mission to achieve Energy Empowerment for our customers.
- We offer the full spectrum of solutions-from cutting-edge solar and battery storage to high-efficiency HVAC, generators, and innovative Power Plans.
- Communication with customers in regard to monitoring alerts, production concerns, and remote support for repair, maintenance, and testing activities.
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This listing is sourced directly from Freedom Power's careers page and normalized into a canonical job model.