Abercrombie & Kent
Tailormade Sales Assistant
USA - IL - Downers Grove, USA · Full-time
Sponsorship not specifiedDetected 26 days ago
AccountingResearchCommunicationCollaborationWritingOrganizational SkillsMicrosoft Office
About the role
- Act as a point of contact when the Travel Consultant is not available, including but not limited to vacations, meetings, and trainings.
- Ensure that inclusions/exclusions accurately reflect terms for all destinations included in the proposal, as well as any special terms.
- Monitor DMC correspondence to ensure all confirmations have been received for services, and send the final itinerary to DMC to ensure quality control
Responsibilities
- Provide sales support to Travel Consultants as assigned
- Maintain A&K service and communication standards.
- Maintain a good working knowledge of Travel Studio, including all guest profiles and itinerary information
- Create and format proposals for Routings, Signature or custom itineraries products as provided from DMCs, utilizing itinerary "blocks" or as built in Travel Studio.
- Prepare personalized documents
- Create special inclusions in collaboration with a Travel Consultant
- Coordinate and drive updates with the Travel Consultant on all reporting
- Collaborate with the Travel Consultant when gaps in services are identified
- Ensure that booking financials are balanced, process payments, all extra services are paid in full, and appropriate notations are made in record regarding booking margins in order to release final documents.
Skills
- Proper telephone etiquette and sales techniques
- Writing skills
- Accounting and costing protocol and procedures
- Geography
- A&K DMCs and Third Party Suppliers
- Strong multi-tasking skills and flexibility required
- Detail-oriented with excellent organizational skills
- Accuracy with data entry is required
- Ability to work in a team environment
- Ability to work independently and within specified deadlines
- Excellent verbal/written communication skills and phone demeanor
- Must be proficient with all Microsoft Office applications and internet search engines
Compensation
- 42k, with the possibility of making more through sales incentives
Benefits
- A&K offers a large portfolio of competitive benefits to all eligible, full-time employees.
- Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts.
- Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
Equal opportunity
- equal opportunity employer.
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This listing is sourced directly from Abercrombie & Kent's careers page and normalized into a canonical job model.