Citizens Financial Group
Head of Enterprise Semantic Analytics & BI Platforms
United States
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About the role
- Candidate Profile The ideal candidate is a builder and change agent who has successfully established or transformed enterprise analytics capabilities in a complex organization.
- Hours & Work Schedule - Hours per Week: 40 - Work Schedule: Monday - Friday - Hybrid: 4 days per week onsite, 1 day remote
Responsibilities
- Establish and lead the enterprise semantic layer operating model using AtScale.
- Create a repeatable process spanning business requirements, metric definition, semantic model design, development, validation, certification, deployment, and ongoing management.
- Establish an auditable and traceable workflow linking requirements, metric definitions, design decisions, development artifacts, validation results, approvals, and production releases.
- Partner with business stakeholders to translate analytical needs into clearly defined requirements and governed metrics.
- Drive standardization, reuse, automation, and continuous improvement across the semantic development lifecycle.
- Partner & Delivery Management
- Lead the relationship with Tiger Analytics for semantic layer design and development.
- Establish clear roles, delivery expectations, quality standards, and governance across Citizens and external partner teams.
- Provide oversight and technical challenge to solution design and development.
- Leverage Tiger's capabilities and accelerators while simultaneously developing Citizens' internal semantic expertise.
Nice to have
- Ensure semantic models are scalable, reusable, governed, and aligned with enterprise data standards.
- Establish the validation and certification framework for semantic models and governed metrics.
- Ensure results are reconciled with authoritative sources and appropriately validated by business and data owners.
- Establish controls supporting auditability, traceability, lineage, data quality, approvals, and change management.
- Establish adoption and value metrics covering utilization, reuse, stakeholder satisfaction, and business outcomes.
- Establish the architecture, governance, security, controls, and operating model necessary to safely enable conversational access to enterprise data.
- Ensure NLQ capabilities are grounded in governed semantic models and certified metrics.
- Define a roadmap for expanding conversational and agentic analytics capabilities across Citizens.
Company info
- Lead the organizational and process changes necessary to make semantic analytics part of how the business operates.
This listing is sourced directly from Citizens Financial Group's careers page and normalized into a canonical job model.