Achievers

Vendor Onboarding Project Manager

Toronto · Full-time

No sponsorshipCAD 81k-CAD 96kDetected 13 days ago

AccessibilityProject ManagementJiraStakeholder ManagementResearchLeadershipCommunicationCollaborationProblem Solving

About the role

The Vendor Onboarding Project Manager leads the successful onboarding and launch of new Marketplace vendors, ensuring seamless integration, operational readiness, and cross-functional alignment.
This role serves as the primary coordinator across Product, Engineering, Vendor Partnerships, Finance, Legal, Fulfillment, and Marketplace Operations to deliver vendor launches and expansions that enhance the Marketplace and customer experience.
In addition to project delivery, this role is responsible for continuously improving onboarding processes, identifying operational efficiencies, and developing scalable frameworks that accelerate vendor launches globally.

Lead end-to-end onboarding and launch activities for new and existing Marketplace vendors, post contract signature through launch.
Develop project plans, timelines, milestones, dependencies, and success criteria for API, SFTP, embedded, and manual integrations.
Manage multiple onboarding initiatives simultaneously while balancing competing priorities.
Proactively identify risks, dependencies, and blockers, developing mitigation plans to maintain project timelines.
Drive project governance through regular status updates, action tracking, and stakeholder accountability.
Partner with vendors to coordinate technical requirements, launch readiness, testing, and operational processes.
Develop scalable onboarding frameworks, templates, governance, and best practices that reduce manual effort and improve launch efficiency.
We are happy to make necessary arrangements to support your needs.

3+ years of experience in Project Management, Program Management, Operations, Technical Implementations, or related fields.
Experience managing complex cross-functional initiatives involving technical and business stakeholders.
Experience working with project management tools such as Jira, Smartsheet, or similar.
Familiarity with APIs, SFTP, integrations, and software implementation lifecycles.
Experience within SaaS, Marketplace, Rewards, FinTech, or eCommerce environments is considered an asset.
Strong project planning, prioritization, and organizational skills.
Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
Excellent stakeholder management and communication skills.
Strong analytical and problem-solving abilities with a continuous improvement mindset.
Experience developing scalable operational processes and documentation.
Success MeasuresA successful Vendor Onboarding Project Manager:
Delivers vendor launches on time with minimal operational issues.

Builds strong relationships across technical and business teams.
Anticipates risks early and proactively drives solutions.
Ensures a high-quality onboarding experience for both vendors and internal stakeholders.
Continuously improves operational frameworks, documentation, and governance.
Demonstrates systems thinking by understanding how onboarding decisions impact the broader Marketplace ecosystem.

We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.

At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team.
We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated.
Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.
✨ We are passionate about disruptive technology that's rooted in science, research and data. ✨ We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture! ✨ We foster an environment of connection, security, and community.
You'll feel at home, without reservation. ✨ We believe in moving quickly, failing fast, and adapting to change. ✨ We enjoy coming to work every day because we believe in our product and love our culture. ✨ We're committed to achieving excellence in everything we do.
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto.

Achievers is an equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives.
equal opportunity employer, committed to creating an environment where our employees can do the best work of their lives.

This listing is sourced directly from Achievers's careers page and normalized into a canonical job model.