Harvey
Partner Program Lead
San Francisco
Sponsorship not specified$180k-$270kDetected 28 days ago
Machine LearningAgentic AIBusiness DevelopmentCustomer SuccessLeadershipCommunicationOrganizational Skills
About the role
- The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
- We live by three values: Decisiveness, Simplicity, and Job's Not Finished.
- At Harvey, the future of professional services is being written today - and we're just getting started.
Responsibilities
- Own the partner portal and core partner systems experience, ensuring that content, tools, and workflows make it easy for partners to onboard, get enabled, and co-sell with Harvey.
- Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms that align to product updates and GTM priorities.
- Define and maintain the core partner KPI framework (e.g., sourced/influenced pipeline, activation, certification, NPS), and use data to recommend and drive program changes.
- Serve as the operational and escalation point for partner issues - coordinating with Sales, CS, Support, Product, and Legal to resolve problems quickly while protecting Harvey's brand.
- Partner with Marketing, Sales, and Business Development to design and execute scalable motions (launch plays, campaigns, co-marketing) that increase partner productivity and satisfaction.
- Analytical strength with experience defining, instrumenting, and acting on partner metrics
- Executive presence and communication skills, with the ability to engage credibly with senior partner leadership and internal executives in written, verbal, and presentation formats.
- Calm, customer- and partner-obsessed mindset
- Analytical strength with experience defining, instrumenting, and acting on partner metrics; comfortable making decisions with imperfect data.
- Calm, customer- and partner-obsessed mindset; able to navigate escalations and ambiguity while maintaining strong relationships and a focus on outcomes.
Requirements
- 7+ years of experience in partner programs, ecosystem operations, or channel programs within high-growth SaaS, AI, ML, or platform businesses.
- YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Compensation
- $180,000 - $270,000
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
- YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
Benefits
- Design, launch, and continually refine Harvey's global partner program structure (tiers, benefits, requirements, and incentives) to drive ecosystem health and revenue impact.
- Proven track record designing and operating global partner or channel programs, including program structure, benefits/requirements, and partner lifecycle management.
Company info
- We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
- At Harvey, we're transforming how legal and professional services operate.
- With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we're scaling fast and defining a new category in real time.
- Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence.
- We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are.
This listing is sourced directly from Harvey's careers page and normalized into a canonical job model.