Enterfusion
IT Help Desk Technician
Orlando, United States · Staff+ · Full-time
Sponsorship not specified$48k-$65kDetected 48 days ago
AWSSalesCustomer SupportCiscoVoIPCommunicationProblem SolvingMicrosoft Office
About the role
- Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team!
- As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties.
- Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere.
Responsibilities
- Provide technical support via phone, email, and in-person.
- Help with software upgrades, maintain IT equipment inventory, and assist in procurement.
- Administer servers, desktop computers, printers, network devices, and perform software deployments.
- Recommend hardware devices to the sales team and perform other duties as assigned.
Requirements
- Strong technical knowledge of computer systems, mobile devices, and tech products.
- Familiarity with Windows and macOS, and common software applications.
- Working knowledge of Microsoft Office tools.
- Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure.
- Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization.
Compensation
- Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.
- Join Enterfusion and be part of a team that invests in your success! 🚀
Benefits
- Benefits Include: ✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available.
- COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.
Company info
- If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion!
- Join Enterfusion and be part of a team that invests in your success! 🚀
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This listing is sourced directly from Enterfusion's careers page and normalized into a canonical job model.