Mdjobboard
IT Support Technician
Shreveport, LA
Sponsorship not specifiedDetected 20 days ago
Customer SupportDNSCommunicationCollaborationProblem Solving
About the role
- This on-site role is responsible for troubleshooting and resolving technical issues related to Windows PCs, basic networking, mobile devices, and core business applications.
- You will work closely with our IT team to ensure a seamless technology experience for employees and contribute to maintaining an efficient, secure, and reliable computing environment.
- Desired Attributes · Strong problem-solving mindset and attention to detail. · Ability to work independently and as part of a collaborative IT team. · Eagerness to learn new technologies and processes. · Positive attitude with a customer-first approach.
Responsibilities
- As a Tier 1 Hardware & Software Support Technician, you will serve as the first line of support for end users across our Shreveport campus.
- You'll find growth opportunities, teammates who have your back, and leaders who support your development.
- As we continue to grow, we remain committed to fostering a culture of excellence that puts customers first and empowers our people to deliver impact every day.
- About the Role As a Tier 1 Hardware & Software Support Technician, you will serve as the first line of support for end users across our Shreveport campus.
- We take pride in our history, but we're building for the future and that means investing in people who care about doing meaningful work with a strong, stable company.
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