Auctane

Auctane

Inside Sales Representative

Austin, TX · Exec

Sponsorship not specifiedDetected 106 days ago
SalesforceCRMSalesLogisticsShopifyCommunication

About the role

  • They are responsible for clear communication to prospective ShipStation users and will assist merchants throughout the trial process - showing ShipStation value, understanding their business objectives, and helping turn trial users into subscribers.
  • Successful candidates will be comfortable making a high volume of phone calls to interested merchants, and can concisely show the value of ShipStation to their business.
  • They will become product experts and will be enthusiastic about interacting with entrepreneurs and their growing businesses daily.

Responsibilities

  • As an Inside Sales Rep, you'll help drive user adoption of Shipstation for e-commerce shipping processing and automation.
  • ISRs will interact with Sales, Marketing, and Support teams, and will be customer advocates in regards to future product enhancements.
  • Inside Sales Representatives conduct demonstrations and manage opportunities in their pipelines.
  • Maintain relationships throughout the trial period, encourage repeat business, and upsell additional features.
  • Often collaborate with peers and other departments such as marketing, support, and product development to maintain a competitive advantage and improve their performance.
  • Tenacity to make high volumes of calls to warm leads - this is a call driven role

Requirements

  • Minimum of 1-2 years of SaaS sales experience working as an inside sales representative.
  • Must have strong organizational, written, and oral communication skills
  • Must be able to describe products and match their advantages to customer needs

Nice to have

  • Bachelor's degree in Business or related field of study a plus

Compensation

  • 🌴 Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)
  • 🌐 Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX

Benefits

  • Have a deep understanding of the product and its features so that the ISR can articulate features, benefits, and unique selling points effectively.

Company info

  • At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.
  • The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
  • Our values
  • Win as One. Delight Customers. Deliver Great Outcomes.
  • At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate.
  • We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations.
  • Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.
  • The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink.
  • Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
  • Delight Customers.
  • Deliver Great Outcomes.
  • Assess needs and interests of new trial merchants to determine if they are a good fit for Shipstation. This involves understanding a customer's pain points and the value that Shipstation can bring to their business.
  • Work to close deals by overcoming objections and persuading customers to become long term customers.

Equal opportunity

  • Employer/Veterans/Disabled
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This listing is sourced directly from Auctane's careers page and normalized into a canonical job model.